Senior Steward Leader - Luxury Hotel Operations & Hygiene

The Ritz-Carlton Melbourne

Melbourne

On-site

AUD 90,000 - 130,000

Full time

10 days ago

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Benefits offered by this job

Exclusive staff discounts on food, bev
Staff meals
Flexible hours via Life with the Works
Training & career development programs
Employee wellbeing program
Sabbatical and paid leave options

Job summary

The Ritz-Carlton Melbourne is seeking a Chief Steward to lead our stewarding team and ensure the highest standards of cleanliness, hygiene and compliance across in-house and outsourced operations. You will coordinate kitchen cleaning, inventory management, and audits while driving continuous improvement and luxury service excellence.

As a hands-on leader, you will train and motivate staff, collaborate with Culinary and Engineering, and uphold Ritz-Carlton Gold Standards in a dynamic, high-volume

Qualifications

  • Full working rights in Australia.
  • Hands-on and proactive leader with prior Chief Steward or stewarding leadership experience.
  • Knowledge of chemical handling, WHS, HACCP and foodsafety protocols.
  • Strong organizational and inventory management skills.
  • Ability to lead, coach and inspire internal and outsourced team members.

Responsibilities

  • Oversee and coordinate the cleaning of kitchen areas and equipment per Food Safety and HACCP standards.
  • Supervise in-house and outsourced stewarding teams to meet Ritz-Carlton standards.
  • Maintain accurate storage and inventory of cleaning chemicals, supplies and equipment.
  • Manage storage, tracking and upkeep of kitchen equipment and crockery across outlets.
  • Create breakage reports, identify trends and implement corrective actions to reduce loss.
  • Keep records for audits and inspections.
  • Champion safe chemical handling and HACCP practices within stewarding operations.
  • Train, develop and motivate stewarding team members to deliver excellence.
  • Collaborate with Culinary and Engineering to ensure clean, functional, service-ready back-of-house areas.
  • Order and manage necessary supplies ensuring staff have tools and uniforms.
  • Manage equipment, china, glass and silver and ensure adequate cleaning supplies.
  • Enforce break-down procedures for banquets, restaurants, room service and staff cafeteria.
  • Conduct inventories of china, glass and silver; purchase supplies and manage inventories per budget.
  • Ensure employees maintain required food handling and sanitation certifications.
  • Assist in financial management through budgets, statements and payroll reports.
  • Schedule staff to meet business demands and track attendance.
  • Manage payroll administration.
  • Ensure compliance with Food & Beverage policies and standards.
  • Inspect supplies, equipment and work areas for efficiency and standards.
  • Control inventories of food, equipment and smallware and report shortages.
  • Exclusive staff discounts on food, beverage and hotel rooms for you and your network.
  • Life with the Works program offering flexible hours, time off and sabbatical options.
  • Growth through international training programs and career opportunities within Marriott.
  • Employee wellbeing through assistance programs and referral incentives.

Skills

Leader ship
Stewarding
HACCP
WHS
Inventory management
Coaching
Documentation & audits
Food safety
Chemical handling
Shift flexibility

Job description

The Ritz-Carlton Melbourne is seeking a Chief Steward to lead our stewarding team and ensure the highest standards of cleanliness, hygiene and compliance across in-house and outsourced operations. You will coordinate kitchen cleaning, inventory management, and audits while driving continuous improvement and luxury service excellence.

As a hands-on leader, you will train and motivate staff, collaborate with Culinary and Engineering, and uphold Ritz-Carlton Gold Standards in a dynamic, high-volume

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