Senior Solutions Consultant: Observability & Tech Strategy

New Relic; City of Melbourne; Hybrid; AUD 140,000 - 190,000; Full time

Job summary

New Relic seeks an experienced Senior Solutions Consultant to lead the technical strategy for prospects and customers, aligning product capabilities with business value. You will drive pre-sales engagements, discover customer needs, and articulate measurable outcomes through demonstrations and workshops.

The role requires deep observability expertise, strong communication with executives, and a willingness to travel to engage across diverse enterprise accounts.

Qualifications

• 8+ years pre-sales or technical consulting in enterprise IT.
• Strong knowledge of monitoring, observability and cloud architectures.
• Excellent communication and presentation skills.
• Experience influencing executive stakeholders.

Responsibilities

• Lead technical direction for prospects and customers, tying value to business outcomes.
• Collaborate with Sales to qualify and pursue new revenue opportunities.
• Run discovery workshops to identify customers' challenges.
• Create technical proofs of concept and demonstrations.
• Build relationships with executives and handle technical objections.
• Share best practices with Solutions Consultants.

Skills

Pre-sales

Observability

Cloud platforms

CI/CD

Public speaking

Value-based selling

Enterprise customers

Willing to travel

Tools

Prometheus

Grafana

OpenCensus

ELK

Job description

New Relic seeks an experienced Senior Solutions Consultant to lead the technical strategy for prospects and customers, aligning product capabilities with business value. You will drive pre-sales engagements, discover customer needs, and articulate measurable outcomes through demonstrations and workshops.

The role requires deep observability expertise, strong communication with executives, and a willingness to travel to engage across diverse enterprise accounts.