Senior ServiceNow Engineer - Platform & Automation

Victoria Police - Public Service Positions

Melbourne

Hybrid

AUD 140,000 - 190,000

Full time

2 days ago
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Benefits offered by this job

Flexible working arrangements

Job summary

Victoria Police is seeking an experienced Enterprise Service Management Senior Developer/Administrator to enhance and support the ServiceNow platform. You will translate business requirements into robust, scalable solutions and contribute to platform health through governance and standardisation.

The role sits in the ICDT Division and supports flexible working arrangements. Candidates should have 3+ years of ServiceNow experience, ITSM/ITIL knowledge, and strong scripting, integration and

Qualifications

  • Tertiary qualifications in Information Technology, Computer Science or related discipline.
  • Minimum 3 years of hands-on ServiceNow development and administration experience.
  • Experienced with ITSM modules like ITSM or WSD and ITIL practices.

Responsibilities

  • Maintain stability, security, performance and usability of the ServiceNow platform across environments.
  • Design, develop, configure and maintain ServiceNow apps, services and solutions.
  • Provide ongoing platform support and incident resolution; troubleshoot and remediate.
  • Plan and support upgrades, releases and changes including testing and deployment.
  • Collaborate with team and stakeholders to deliver reliable, sustainable solutions.

Skills

ServiceNow development
ServiceNow administration
ITSM & ITIL practices
Data modelling
ACLs & Update Sets
Workflow automation
Business Rules & scripting
Integration & orchestration
Stakeholder collaboration
Self-management

Education

Bachelor's degree in IT/CS

Tools

ServiceNow CSA
CAD
CIS (ITSM or WSD)

Job description

Victoria Police is seeking an experienced Enterprise Service Management Senior Developer/Administrator to enhance and support the ServiceNow platform. You will translate business requirements into robust, scalable solutions and contribute to platform health through governance and standardisation.

The role sits in the ICDT Division and supports flexible working arrangements. Candidates should have 3+ years of ServiceNow experience, ITSM/ITIL knowledge, and strong scripting, integration and

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