Senior Service Technician - Electrical Focus

Wilbart; City of Greater Shepparton; On-site; AUD 90,000 - 150,000; Full time

Job summary

Wilbart, a mature family-owned business in Victoria, seeks a senior service lead for electrical and mechanical support across the packaging machinery portfolio. You will install, commission, service and troubleshoot fully automated lines across diverse facilities, travelling interstate as needed.

The role emphasizes practical hands-on expertise, leadership of a small service team, and a strong focus on customer communication to drive growth and reliability.

Qualifications

• A Grade Electrical licence is required and must be current.
• Minimum 5 years experience in an electrical environment, with leadership preferred.
• Experience in mechanical applications is useful and advantageous.
• Strong fault-finding and diagnostic capabilities in production environments.
• Practical hands-on approach with strong technical aptitude.
• Australian citizenship is required.
• Drivers and forklift licences are required.

Responsibilities

• Manage and plan service work, including assembly, pre-delivery testing and commissioning.
• Provide ongoing support and maintenance services to customers.
• Troubleshoot electrical and mechanical facilities efficiently.
• Support new installations, commissioning of new lines and upgrades onsite.
• Maintain strong communication with customers and internal teams.

Skills

Electrical licence

Mechanical experience

Fault finding

Hands-on

Forklift licence

Drivers licence

PLC programming

Tools

PLC programming

Job description

This successful, mature family owned business based in the Goulburn Valley in Victoria is a market leader in the design, manufacture and supply of innovative packaging and palletising machinery to the fresh produce sector. Their advanced automation solutions and technical innovation continue to drive exciting growth across their product range and services. They operate nationally.

The role will be based at their operations in Shepparton.

Role Objectives:

Apply broad expertise across Electrical and Mechanical disciplines to deliver outstanding support to the customer base.

A hands on approach to the installation, maintenance, commissioning, servicing and technical support to a diverse machinery portfolio including fully automated grading, packing and palletising lines.

Work independently and as part of a team (often travelling interstate) to meet customer needs across a range of facilities, from large automated operations to small family businesses.

Drive and lead the service team (3) to reach company objectives.

Key Responsibilities:

Manage and plan services work, assemble, pre-delivery testing, and commissioning a diverse range of machinery and automation systems.

Provide on-going support and maintenance services to customers.

Troubleshoot and diagnose electrical and mechanical facilities efficiently.

Support new installations, commissioning of new lines, and upgrades of machinery onsite.

Maintain strong and open communication with customers and internal teams.

Note: plc program experience is essential with reference to reading, writing, downloading and manipulating.

Skills & Experience:

"A" Grade Electrical licence required.

Experience in Mechanical applications also useful.

Strong fault finding and diagnostic capabilities, ideally in produce packing environments would be preferred.

Practical hands on approach with strong technical aptitude.

Drivers and forklift licence required.

Minimum 5 years experience in electrical environment, preferably leading technical service teams.

Australian citizenship is required.

This is a senior role and will offer career opportunities as the company continues to grow and expand.

Excellent security and continuity of work assured.