Senior Service Improvement & Implementation Lead

State Government of Victoria, Australia; City of Melbourne; On-site; AUD 110,000 - 160,000; Full time

Job summary

Department of Families, Fairness and Housing (DFFH) in Victoria seeks a Senior Service Improvement and Implementation Adviser to support division-wide governance, system and service development, and implementation initiatives. You will align project objectives with priorities and lead or contribute to programs under the Manager, Service Improvement and Implementation.

The role requires strong written communication, data collection and analysis skills, and experience working with or alongside

Qualifications

• Multi-skilled and proactive
• Excellent written communication and report writing
• Capable of delivering strong conceptual and analytical work
• Knowledge of working within, or alongside DFFH programs
• Experience in data collection and analysis

Responsibilities

• Contribute to full project life cycle to meet objectives
• Lead or manage projects within timeline and budget
• Monitor and evaluate project outcomes
• Provide authoritative reports and ministerial submissions on complex matters
• Build and maintain relationships with stakeholders to enable partnerships

Skills

Multi-skilled

Written comms

Report writing

Analytical thinking

Data analysis

Job description

Department of Families, Fairness and Housing (DFFH) in Victoria seeks a Senior Service Improvement and Implementation Adviser to support division-wide governance, system and service development, and implementation initiatives. You will align project objectives with priorities and lead or contribute to programs under the Manager, Service Improvement and Implementation.

The role requires strong written communication, data collection and analysis skills, and experience working with or alongside