Senior Adviser

Department of Families Fairness and Housing; Bendigo; On-site; AUD 110,000 - 150,000; Full time

Job summary

The Department of Families, Fairness and Housing (DFFH) is seeking a Senior Adviser for the Agency Performance and System Support team. You will monitor external service providers and support the implementation of the Agency Monitoring Framework.

You will develop new projects, service pathways and place-based approaches, lead portfolios and run visits to funded organisations to improve performance and capacity-building.

Qualifications

Responsibilities

• Negotiate, manage and monitor service agreements for funded organisations against targets and KPIs.
• Lead allocated portfolios and special projects, and provide cross-divisional guidance.
• Visit funded organisations to support monitoring and service development.

Job description

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life. Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable. We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria. We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE

This Senior Adviser role is located within the Agency Performance and System Support team, which has responsibility for monitoring the performance of external service providers in the , . The role is accountable for the monitoring and implementation of the Agency Monitoring Framework, including management of local service agreements and the collection and recording of performance data for externally funded Department of Family, Fairness and Housing organisations. The Senior Adviser is responsible for the development of new projects, service pathways, and place-based approaches and identifies and supports existing initiatives.

ACCOUNTABILITIES INCLUDE

• Negotiate, manage and monitor a diverse range of service agreements for funded organisations as required, against program and service targets, key performance indicators and benchmarks and support organisations to understand reporting requirements and tools to interpret performance data
• Be responsible for and lead allocated portfolios, and/or special or complex projects and service development initiatives and provide cross-divisional and branch advice as required
• Conduct funded organisation visits to support performance monitoring, implementation of service development initiatives and capacity-building.