Senior Service Improvement & Implementation Lead

Department of Families, Fairness & Housing VIC

City of Melbourne

On-site

AUD 90,000 - 130,000

Full time

11 days ago

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Job summary

Department of Families, Fairness & Housing VIC in Melbourne is seeking a Senior Service Improvement and Implementation Adviser. You will contribute to division-wide governance, system and service development, and implementation activities, aligning project objectives to priorities and plans.

You will lead and contribute to projects under the Manager, Service Improvement and Implementation. The role requires strong data analysis, stakeholder engagement, and clear written reporting within the

Qualifications

Proven ability to prioritise tasks in a flexible environment.
Excellent written communication and report-writing skills.
Strong conceptual and analytical abilities applied to governance or service delivery.
Experience working with or alongside DFFH programs or operations.
Experience in data collection and analysis to inform decisions.

Responsibilities

Contribute to the full life cycle of projects to meet departmental objectives.
Undertake research, collate and interpret data, conduct analysis, and implement projects.
Manage projects or sub-projects within timelines, resources and budget.
Monitor and evaluate projects to ensure departmental objectives are met.
Provide authoritative advice and prepare reports, briefs, and agency submissions.