Senior Service Improvement and Implementation Adviser

Department of Families, Fairness & Housing VIC; City of Melbourne; Sur place; AUD 90 000 - 130 000; Plein temps

Résumé du poste

Department of Families, Fairness & Housing VIC in Melbourne is seeking a Senior Service Improvement and Implementation Adviser. You will contribute to division-wide governance, system and service development, and implementation activities, aligning project objectives to priorities and plans.

You will lead and contribute to projects under the Manager, Service Improvement and Implementation. The role requires strong data analysis, stakeholder engagement, and clear written reporting within the

Qualifications

• Proven ability to prioritise tasks in a flexible environment.
• Excellent written communication and report-writing skills.
• Strong conceptual and analytical abilities applied to governance or service delivery.
• Experience working with or alongside DFFH programs or operations.
• Experience in data collection and analysis to inform decisions.

Responsabilités

• Contribute to the full life cycle of projects to meet departmental objectives.
• Undertake research, collate and interpret data, conduct analysis, and implement projects.
• Manage projects or sub-projects within timelines, resources and budget.
• Monitor and evaluate projects to ensure departmental objectives are met.
• Provide authoritative advice and prepare reports, briefs, and agency submissions.

Connaissances

Multi-skilled

Written communication

Analytical thinking

Stakeholder engagement

Data collection & analysis

Description du poste

Senior Service Improvement and Implementation Adviser

Department of Families, Fairness & Housing VIC – Melbourne VIC

Located in Division Wide Service Operations, the Senior Service Improvement and Implementation Adviser will contribute to division wide governance, system and service development, and implementation activities. The role ensures alignment of project objectives to departmental, divisional and area priorities and plans. You will be responsible for leading and contributing to projects and initiatives under the direction of the Manager, Service Improvement and Implementation .

Are you:

• A multi-skilled and proactive individual able to prioritise tasks and be flexible to changing priorities?
• An excellent written communicator, with report writing skills?
• Capable of delivering strong conceptual and analytical workpieces?
• Knowledge and experienced in working within, or alongside DFFH operational program/s?
• Experienced in data collection and analysis?

ACCOUNTABILITIES INCLUDE

• Contribute to the full life cycle of projects to meeting departmental objectives including:
• Undertaking research, collate and interpret data, conduct analysis and implement projects based on defined outcomes and outputs.
• Manage projects or sub-projects and being accountable for the successful delivery and completion of the projects/ sub-projects within timeline, resourcing and budget parameters.
• Monitor and evaluate projects to ensure departmental objectives are met.
• Provide authoritative advice to internal and external stakeholders and prepare and present detailed reports, ministerial briefs, cabinet, and agency submissions on complex matters.
• Build and maintain positive relationships with key stakeholders to facilitate a partnership approach.

Please open the position description to read more.

Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.