Senior Salesforce Solutions Analyst — Flexible Work

Transport for NSW; Sydney; Sur place; AUD 163 000 - 183 000; Plein temps

Résumé du poste

Transport for NSW is seeking a Salesforce Administrator to translate business needs into effective Salesforce configurations, supporting end-to-end delivery from requirements and design through testing, implementation and ongoing support.

You will configure Salesforce, manage objects, flows, security, profiles and permissions to deliver scalable, user-friendly solutions aligned to standards. The role emphasizes data governance, automation, and dashboards.

Qualifications

• Experience administering and configuring Salesforce including objects, fields, flows, validation rules, profiles and permissions.
• Ability translating business requirements into functional Salesforce solutions with data and security models.
• Experience with stakeholder engagement, workshops, gathering requirements, documenting user stories, and supporting UAT, releases and change management.
• Strong problem-solving, prioritisation and data management skills, including automation, reporting, dashboards, and maintaining data quality.

Responsabilités

• Translate stakeholder requirements into Salesforce designs by partnering with stakeholders, leading workshops, and documenting user stories.
• Configure and administer Salesforce (objects, flows, security, profiles, permissions) to deliver scalable solutions.
• Support end-to-end delivery from requirements through deployment and post-go-live optimisation, including testing, release and change management.
• Ensure system stability and continuous improvement by troubleshooting issues, managing data and access controls, and identifying automation opportunities.

Connaissances

Salesforce administration

Stakeholder engagement

Requirements gathering

UAT & change management

Data management & security

Automation & reporting

Outils

Salesforce

Description du poste

Transport for NSW is seeking a Salesforce Administrator to translate business needs into effective Salesforce configurations, supporting end-to-end delivery from requirements and design through testing, implementation and ongoing support.

You will configure Salesforce, manage objects, flows, security, profiles and permissions to deliver scalable, user-friendly solutions aligned to standards. The role emphasizes data governance, automation, and dashboards.