Retail Team Lead: Customer Experience & Coaching

Bunnings; Shire Of Esperance; On-site; AUD 36,000 - 48,000; Full time

Benefits offered by this job

Team discount

OnePass

Exclusive benefits

Parental leave 12 weeks

Cafe discounts

Travel opportunities

Job summary

Bunnings is seeking a Retail Supervisor to empower frontline teams and keep store operations running smoothly. You'll lead by example in a fast-paced environment, ensuring excellent service across your designated department.

This full-time role requires morning, day and evening shifts across seven days. The adult pay rate starts at 30.78 AUD per hour, reflecting a commitment to customer service and team development.

Qualifications

• Experience supervising a team in a fast-paced retail environment.
• Strong customer service and communication skills.
• Ability to coach and onboard new team members.

Responsibilities

• Lead by example by demonstrating best service practices and support the team in providing friendly and helpful advice to customers.
• Coach the team through guidance on appropriate service behaviours.
• Help onboard and train new team members by providing training and induction support.
• Merchandising standards to ensure all merchandising meets business requirements.
• Managing and coordinating stock effectively.

Job description

Bunnings is seeking a Retail Supervisor to empower frontline teams and keep store operations running smoothly. You'll lead by example in a fast-paced environment, ensuring excellent service across your designated department.

This full-time role requires morning, day and evening shifts across seven days. The adult pay rate starts at 30.78 AUD per hour, reflecting a commitment to customer service and team development.