Retail Team Lead: Customer Experience & Ops

Bunnings Warehouse; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Bunnings Warehouse in Melbourne is seeking a detail-oriented Retail Admin Supervisor to join the team on a full-time basis. You will support the store's leadership, lead a service-focused team, and ensure smooth daily operations across your department.

The role emphasizes coaching, onboarding, merchandising, and stock coordination, offering opportunities to develop leadership skills within a collaborative retail environment.

Qualifications

• Experience supervising a team in a fast-paced retail environment.
• Strong communication and coaching skills.
• Ability to onboard and train new team members.
• Experience with merchandising standards.
• Proven stock management and coordination capabilities.

Responsibilities

• Lead by example by delivering best service and supporting the team.
• Coach the team on service behaviours.
• Onboard and train new team members with induction support.
• Maintain merchandising standards.
• Manage and coordinate stock efficiently.

Skills

Leadership

Customer service

Coaching

Training

Merchandising

Stock management

Job description

Bunnings Warehouse in Melbourne is seeking a detail-oriented Retail Admin Supervisor to join the team on a full-time basis. You will support the store's leadership, lead a service-focused team, and ensure smooth daily operations across your department.

The role emphasizes coaching, onboarding, merchandising, and stock coordination, offering opportunities to develop leadership skills within a collaborative retail environment.