Senior Retail Supervisor: Lead Store Ops & Service

Bunnings Warehouse; Northern Beaches Council; On-site; AUD 37,000 - 51,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Exclusive benefits

Paid parental leave

Festive gifts

Cafe discounts

Career development

Job summary

Join Bunnings Warehouse as a Senior Supervisor in Australia. This full-time leadership role puts you at the heart of store operations, partnering with the leadership team to ensure a safe, well-stocked and welcoming store environment for customers.

You’ll lead a hands-on team, manage day-to-day operations, and drive safety, stock control and great service. A rotating schedule across mornings, days, and evenings is required to deliver the best customer experience.

Qualifications

• Experience in a retail or customer-facing leadership or supervisory role.
• Strong communication and teamwork skills.
• Ability to make decisions and solve problems in a practical way.

Responsibilities

• Lead from the front to create a welcoming, safe and well-presented store environment.
• Support day-to-day store operations, including opening/closing, and step into site leadership when required.
• Coach and guide team members to deliver knowledgeable and helpful service.
• Maintain stock flow and replenishment to keep the store running smoothly.
• Promote a strong safety culture and support team wellbeing.
• Resolve customer queries in a practical, helpful way to build trust.
• Look for better ways of working and support rollout of new tools or processes.
• Onboard and develop team members to grow their confidence on the job.

Skills

Leadership

Customer service

Communication

Teamwork

Job description

Join Bunnings Warehouse as a Senior Supervisor in Australia. This full-time leadership role puts you at the heart of store operations, partnering with the leadership team to ensure a safe, well-stocked and welcoming store environment for customers.

You’ll lead a hands-on team, manage day-to-day operations, and drive safety, stock control and great service. A rotating schedule across mornings, days, and evenings is required to deliver the best customer experience.