Senior Resilience & Continuity Manager

Latitude IT; City of Melbourne; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Latitude IT in Melbourne/Sydney offers a hybrid, permanent Senior Manager role focused on Business Resilience and Continuity. You will lead resilience initiatives across the organisation, aligning business continuity, disaster recovery and crisis preparedness with executive stakeholders and regulatory expectations.

You will identify critical services, test responses, and drive improvements across technology and operations, ensuring enterprise‑wide resilience and regulatory readiness.

Qualifications

• Senior‑level experience in business resilience, continuity, disaster recovery or crisis management.
• Experience in highly regulated environments (financial services, fintech, SaaS, insurance).
• Certifications such as CBCP, MBCI, CRISC, CISM or similar are advantageous.

Responsibilities

• Own the resilience and continuity agenda with senior stakeholders across Risk, Technology, Security and the business.
• Develop and continuously improve business resilience and continuity strategy; manage BC, DR and crisis readiness.
• Identify critical services and dependencies; assess impact of disruptions and define resilience measures.
• Lead resilience testing, scenario exercises and crisis simulations; report findings to governance forums.
• Strengthen third‑party resilience in collaboration with procurement and risk teams.

Skills

Resilience governance

Business continuity

Disaster recovery

Crisis management

Stakeholder engagement

Regulatory compliance

Job description

Senior Manager Business Resilience & Continuity

Sydney or Melbourne | Hybrid | Permanent

Build resilience across a growing, technology-led organisation.

We’re working with a well-established technology business to appoint a Senior Manager, Business Resilience & Continuity.

This is a newly significant leadership opportunity for a resilience specialist who can bring together business continuity, crisis preparedness, technology resilience and third-party risk into a cohesive enterprise-wide capability.

You’ll work across the organisation to understand where critical services and dependencies sit, identify potential points of failure and ensure the business is prepared to respond when disruption occurs.

This is a role for someone who enjoys operating strategically while still being close enough to the detail to make things happen.

What you’ll be doing

You’ll take ownership of the organisation’s resilience and continuity agenda, working with senior stakeholders across Risk, Technology, Security and the wider business.

Your responsibilities will include:

• Develop and continuously improve the organisation’s business resilience and continuity strategy
• Establish consistent approaches to Business Continuity, Disaster Recovery and crisis preparedness
• Work with business leaders to identify and understand critical services and operational dependencies
• Assess the potential impact of major business disruptions and establish appropriate resilience measuresLead resilience testing, scenario exercises and crisis simulations
• Identify weaknesses across technology, people, processes, data and external suppliers
• Work closely with procurement and risk teams to strengthen third-party resilience
• Develop meaningful reporting and metrics for senior leadership and governance forums
• Provide expert guidance during audits, assurance reviews and regulatory engagements
• Partner with Technology and Cyber Security teams to ensure business and technology resilience are aligned
• Drive greater resilience awareness and accountability across the organisation

What we’re looking for

We’re looking for someone who has already operated at a senior level within business resilience, operational resilience, business continuity, disaster recovery or crisis management.

You’ll ideally have:

• Background within financial services, fintech, technology, SaaS, insurance or another highly regulated environment
• Strong understanding of Australian regulatory expectations, particularly APRA CPS 230
• Experience working with critical services, business impact assessments and resilience planning
• Strong knowledge of business continuity and disaster recovery principles
• Experience running scenario-based testing and crisis exercises
• Understanding of supplier, outsourcing and third-party resilience
• Confidence engaging with senior executives and influencing stakeholders across a complex organisation
• Experience supporting internal audit, external audit or regulatory reviews
• Excellent communication and stakeholder management skills
• Relevant certifications such as CBCP, MBCI, CRISC, CISM or similar would be advantageous.

The opportunity

This is an opportunity to take ownership of a high-profile resilience agenda within a technology-led organisation and have a genuine impact on how the business prepares for, responds to and recovers from major disruption.

You’ll have significant exposure to senior stakeholders and the opportunity to shape the organisation's approach rather than simply maintain an existing framework.