Business Continuity Program Manager

NEXTDC; Sydney; On-site; AUD 170,000 - 210,000; Full time

Benefits offered by this job

Gifted share options

Volunteer days

Professional development

Holistic wellbeing programs

Job summary

NEXTDC is building the future of data centre resilience across Australia and Asia. This new role leads the Business Continuity Program, owning the framework, plans, exercises and assurance activities end to end with enterprise-wide impact.

You will partner with senior leadership and regulators to demonstrate robust continuity responses, with a focus on ISO 22301, CPS 230 and SOCI compliance across multiple sites and markets.

Qualifications

• Experience managing business continuity, disaster recovery or operational resilience programs.
• Familiarity with ISO 22301, APRA CPS 230 and Security of Critical Infrastructure Act 2018.
• Business continuity certification (BCI, DRII or equivalent) preferred.
• Strong communication with executives, regulators and customers.

Responsibilities

• Own the Business Continuity Management System end to end, aligned to ISO 22301.
• Lead Business Impact Analyses and set RTOs, RPOs, and MTPDs.
• Develop and maintain Business Continuity Plans across units and sites.
• Drive training and awareness to build organisational readiness.
• Design and run annual exercises from tabletop to full-scale simulations.
• Maintain audit readiness for ISO 27001 and ISO 22301 and CPS 230/SOCI obligations.
• Support customer reviews, audits and joint exercises, tracking commitments.

Skills

Business continuity

Disaster recovery

Regulated environments

Stakeholder communication

Education

Relevant tertiary qualification

BCI/DRII certification preferred

Tools

ISO 22301

APRA CPS 230

Job description

At NEXTDC we are building the heart of Australia & Asia’s high tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international customers.

NEXTDC is an exciting ASX 100 listed technology company, only 16 years young and operating 18 data centres across 8 major cities in Australia and Malaysia, with multiple international sites in development to support our customer’s digital infrastructure.

At NEXTDC our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer centric data centre services company.

Where Cloud lives and AI thrives

Job Description

We are building out our operational resilience capability, and this is a newly created role to lead it. As our Business Continuity Program Manager, you'll own our Business Continuity Management System end to end: the framework, the plans, the exercises and the assurance work that sits behind them. It's a genuinely enterprise wide remit, spanning every business unit and site as we continue to grow across Australia and Asia.

You'll be the person the business turns to on continuity and resilience, and the person our customers, auditors and regulators deal with when they want to understand how we'd respond to disruption.

Newly created role with scope to shape the program from the ground up

Enterprise wide exposure across Technology, Risk, Facilities Management, GIOC and Customer Success

Direct line to senior leadership and the BC Steering Committee

Work across critical infrastructure regulatory frameworks including CPS 230 and SOCI

Real influence on customer contractual outcomes and assurance activity

Growth environment across Australian and Asian markets

Your responsibilities will include:

• Owning and maturing NEXTDC's Business Continuity Management System, aligned to ISO 22301
• Leading the Business Impact Analysis program and setting RTOs, RPOs and MTPDs across critical activities
• Coordinating the development and maintenance of Business Continuity Plans across business units and sites
• Building organisational readiness through business continuity training and awareness across all business units
• Designing and running the annual exercise calendar, from tabletop sessions through to full scale multi site simulations
• Maintaining audit and certification readiness across ISO 27001 and ISO 22301, and meeting obligations under CPS 230 and the SOCI Act
• Supporting customer reviews, audits, questionnaires and joint exercises, and tracking contractual BC and DR commitments

This opportunity will see you working with world leaders in our space. Join our Australian journey now and be an integral part of our success.

Qualifications

Demonstrated experience managing a business continuity, disaster recovery or operational resilience program, ideally in critical infrastructure, data centre, financial services or another regulated environment

Working knowledge of ISO 22301, APRA CPS 230 and the Security of Critical Infrastructure Act 2018, or equivalent frameworks

Proven track record designing, facilitating and evaluating continuity exercises, including with external customers or regulators

Strong program and project management skills across multi site environments

Confident communicator who can hold their own with executives, regulators and customers

Business continuity certification (BCI, DRII or equivalent) and a relevant tertiary qualification preferred

Additional Information

Seize this exciting opportunity to join one of Australia’s fastest growing companies and play a key contributing role in the future of AI and the digital economy

Join an inclusive, diverse and values driven working culture supporting hybrid work practices

• Enjoy awesome employee benefits (gifted share options, NEXTDC days, volunteer days, professional development, holistic wellbeing and mental health programs and more)

Great opportunities to progress within our company (grow as we grow)

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.