Business Resilience Manager

Escalate Consulting Pty; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Escalate Consulting Pty is seeking a motivated Business Resilience Manager to join our Sydney team. You will lead client engagements across business continuity, crisis management, operational resilience and exercising services, and collaborate with senior stakeholders to solve resilience challenges.

You will scope, plan and deliver engagements, facilitate workshops, develop plans and frameworks, and nurture trusted client relationships to identify expansion opportunities.

Qualifications

• 3-5 years' experience in consulting, business continuity, resilience or related disciplines.
• Experience coordinating and delivering client projects or engagements.
• Demonstrated workshop facilitation experience with stakeholder groups.

Responsibilities

• Independently scope, plan and deliver client engagements from initiation through to completion.
• Act as the primary point of contact for allocated client engagements.
• Facilitate Business Impact Analysis workshops, resilience assessments and crisis simulation exercises.
• Develop and review business continuity plans, crisis management frameworks and resilience programs.
• Provide practical and strategic advice to client stakeholders across resilience and risk disciplines.
• Manage project scope, timelines, budgets and delivery outcomes.
• Build trusted client relationships and identify opportunities to expand services.

Skills

Workshop facilitation

Stakeholder management

Project management

Client relationship building

Analytical thinking

Job description

Join Australia's leading Business Resilience Consultancy

Lead client engagements across business continuity, crisis management, operational resilience and risk advisory

Facilitate workshops, exercises and training programs for executive and operational stakeholders

Work directly with organisations across critical infrastructure, government, financial services, healthcare and other sectors

Become a trusted advisor helping organisations prepare for, respond to and recover from disruption

Career development pathway toward Senior Manager and leadership opportunities

About Escalate Consulting

Escalate Consulting is a specialist business resilience consultancy helping organisations strengthen their ability to respond to uncertainty and disruption.

We partner with clients across Australia and internationally to deliver practical solutions in business continuity, crisis management, operational resilience, emergency management, exercising and risk advisory.

Our team combines deep industry expertise with a collaborative approach, enabling clients to build resilience capabilities that support long-term organisational success.

Learn more at our website: www.escalateconsulting.com.au

The Opportunity

We are seeking a motivated and client-focused Business Resilience Manager to join our growing Sydney team.

This role is suited to consultants and resilience professionals with 2-5 years' experience who are ready to take ownership of client engagements, lead workshops and advisory activities, and work directly with senior stakeholders to solve complex resilience challenges.

You will be responsible for managing and delivering consulting engagements across business continuity, crisis management, operational resilience and exercising services while maintaining strong client relationships and ensuring high-quality outcomes.

What You'll Be Doing

As a Business Resilience Manager, you will:

Independently scope, plan and deliver client engagements from initiation through to completion.

Act as the primary point of contact for allocated client engagements.

Facilitate Business Impact Analysis workshops, resilience assessments, training programs and crisis simulation exercises.

Develop and review business continuity plans, crisis management frameworks, operational resilience programs and supporting documentation.

Provide practical and strategic advice to client stakeholders across resilience and risk disciplines.

Manage project scope, timelines, budgets and delivery outcomes.

Identify and manage project risks, issues and scope changes.

Develop high-quality reports, executive presentations, plans, frameworks and client deliverables.

Coordinate project activities and support consulting team members assigned to engagements.

Build trusted client relationships and identify opportunities to expand services and support future work.

Contribute to proposal development, tenders and scope-of-work documentation.

What We're Looking For

To be successful in this role, you will have:

3-5 years' experience in consulting, business continuity, operational resilience, crisis management, emergency management, risk management or a related discipline.

Experience coordinating and delivering client projects or consulting engagements.

Demonstrated workshop facilitation experience with stakeholder groups and clients.

Strong stakeholder management and client relationship skills.

Excellent verbal, written and presentation skills.

Strong project management and organisational capability.

Ability to translate complex issues into practical business solutions.

Strong analytical and structured problem-solving skills.

Confidence engaging with executives, managers and operational teams.

Ability to manage multiple priorities and concurrent engagements.

Highly Regarded

Business Continuity Institute (CBCI or MBCI) certification.

Qualifications or certifications in operational resilience, crisis management, emergency management, risk management or project management.

Experience developing or facilitating exercising programs, simulations or training activities.

Why Join Escalate?

Work on meaningful projects that help organisations prepare for and manage disruption.

Gain exposure to diverse industries and complex resilience challenges.

Join a growing specialist consultancy with an experienced and supportive team.

Develop your consulting, facilitation and advisory capabilities.

Build long-term client relationships and make a direct impact on project outcomes.

Progress your career toward senior consulting and leadership positions.