Senior Regulatory & Office Operations Adviser

Civil Aviation Safety Authority; Cairns Regional; On-site; AUD 60,000 - 80,000; Full time

Job summary

Civil Aviation Safety Authority in Cairns seeks a Senior Regulatory Service Adviser and Office Coordinator to deliver high-quality regulatory services and keep the office running smoothly.

Based in our Cairns CBD office, the role covers processing regulatory activities, managing stakeholder engagement, maintaining records, coordinating facilities, and supporting a safe, respectful workplace.

Qualifications

• Customer service and/or office administration experience relevant to the position and operating environment.
• Experience in stakeholder engagement and management relevant to the position and operating environment.
• Understanding of financial management concepts (forecasting and budget monitoring).

Responsibilities

• Process regulatory activities, applications and approvals accurately and efficiently.
• Provide high-quality regulatory and administrative support.
• Maintain accurate records and regulatory systems.
• Contribute to consistent and timely regulatory outcomes.
• Coordinate office facilities, equipment, IT assets and workplace resources.
• Liaise with contractors, service providers and building management.
• Identify opportunities to improve processes and service delivery.
• Contribute to a safe, respectful and collaborative workplace.

Skills

Stakeholder engagement

Customer service

Office administration

Job description

Civil Aviation Safety Authority in Cairns seeks a Senior Regulatory Service Adviser and Office Coordinator to deliver high-quality regulatory services and keep the office running smoothly.

Based in our Cairns CBD office, the role covers processing regulatory activities, managing stakeholder engagement, maintaining records, coordinating facilities, and supporting a safe, respectful workplace.