Aviation Regulatory Services & Office Coordinator

Civil Aviation Safety Authority; Canberra; On-site; AUD 70,000 - 90,000; Full time

Job summary

Civil Aviation Safety Authority is seeking a Senior Regulatory Service Adviser and Office Coordinator to support regulatory services and manage day-to-day office operations in our Cairns CBD office. The role is full-time, Monday–Friday, with standard business hours, and involves processing regulatory activities, coordinating facilities and engaging with stakeholders.

You will deliver high-quality administrative support, maintain regulatory records, and contribute to timely regulatory outcomes

Qualifications

• Customer service and/or office administration experience relevant to the position and operating environment.
• Desirable: experience in stakeholder engagement and management relevant to the position and operating environment.
• Desirable: understanding of financial management concepts (forecasting and budget monitoring).

Responsibilities

• Process regulatory activities, applications and approvals accurately and efficiently.
• Provide high-quality regulatory and administrative support.
• Maintain accurate records and regulatory systems.
• Contribute to consistent and timely regulatory outcomes.
• Coordinate office facilities, equipment, IT assets and workplace resources.
• Liaise with contractors, service providers and building management.
• Identify opportunities to improve processes and service delivery.
• Contribute to a safe, respectful and collaborative workplace.

Skills

Customer service

Office administration

Stakeholder engagement

Financial management concepts

Job description

Civil Aviation Safety Authority is seeking a Senior Regulatory Service Adviser and Office Coordinator to support regulatory services and manage day-to-day office operations in our Cairns CBD office. The role is full-time, Monday–Friday, with standard business hours, and involves processing regulatory activities, coordinating facilities and engaging with stakeholders.

You will deliver high-quality administrative support, maintain regulatory records, and contribute to timely regulatory outcomes