Senior RAN & VSAT Network Ops Specialist

Optus; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Remuneration & discounts

Flexible work options

Office facilities

Parental leave

Diversity networks

Counselling services

Staff shuttle

Job summary

Optus is seeking a Senior Technical Specialist, T2 RAN Ops to ensure optimal performance and availability of the Optus RAN Network. You will provide hands‑on technical operational support, governance of suppliers, and contribute to satellite site backhaul operations.

You’ll collaborate with MSPs, vendors and internal engineering teams to implement network strategies and drive operational effectiveness, with activity across Incident, Change and Problem Management.

Qualifications

• Requires degree in Engineering (Communications, Electrical or similar) or Diploma with extensive related work experience.
• 10+ years in the Mobile/Mobile‑Satellite industry, with expertise in VSAT, IP and RF.
• Advanced technical understanding of VSAT, RF, IP and 3G/4G cellular systems.
• Strong problem‑solving and troubleshooting skills across subsystems.
• Cybersecurity skills and operational experience.
• Vendor and customer management and negotiation skills.
• ITIL framework compliance and adherence experience.

Responsibilities

• Execute technical operational processes and provide technical support to maintain network availability.
• Respond to incidents escalated by Managed Services and assist in resolution.
• Support Problem Management with root cause analysis and corrective actions.
• Manage escalations from Service Assurance Managers on critical incidents.
• Assist with planning and execution of network changes, expansions, and upgrades.
• Recommend improvements to network design for performance and reliability.
• Ensure changes meet Optus’ quality and performance policies.
• Contribute to tools strategy and automation initiatives.
• Participate in alarm filtering, correlation analysis, and service assurance automation.
• Provide input into KPI and SLA reporting.

Skills

Troubleshooting

Problem solving

Communication

Cybersecurity

ITIL knowledge

Education

Engineering degree or Diploma

Tools

VSAT

IP networks

RF systems

3G/4G backhaul

Job description

Optus is seeking a Senior Technical Specialist, T2 RAN Ops to ensure optimal performance and availability of the Optus RAN Network. You will provide hands‑on technical operational support, governance of suppliers, and contribute to satellite site backhaul operations.

You’ll collaborate with MSPs, vendors and internal engineering teams to implement network strategies and drive operational effectiveness, with activity across Incident, Change and Problem Management.