Senior RAN Operations Engineer - VSAT/Mobile Backhaul

Singtel; Sydney; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Employee discounts

Flexible hybrid work

Office campus amenities

Connected days

Parental leave up to 16 weeks

Counselling services

Job summary

Optus is seeking a Senior Technical Specialist in T2 RAN Ops to ensure optimal performance and availability of the RAN network. You will provide hands‑on operational support, govern suppliers, and support VSAT/mobiles backhaul, collaborating with MSPs, vendors, and internal engineers to implement strategies and improve effectiveness.

You will be involved in incident response, problem management, change planning, and ongoing improvements to network design and automation, with a focus on service

Qualifications

• A relevant Engineering degree or Diploma with extensive related experience.
• 10+ years in Mobile/Mobile‑Satellite industry with VSAT, IP and cellular backhaul.
• Advanced knowledge of VSAT, RF, IP and 3G/4G cellular systems.
• ITIL framework experience.
• Cybersecurity and vendor/customer management experience.
• Strong cross‑functional communication skills across technical and non‑technical stakeholders.

Responsibilities

• Execute technical operational processes and provide technical support to maintain network availability.
• Respond to incidents escalated by Managed Services.
• Contribute to root cause analysis and corrective action recommendations.
• Manage escalations from Service Assurance Managers on critical incidents.
• Assist with planning and execution of network changes, expansions, and upgrades.
• Recommend improvements to network design to enhance performance and reliability.
• Ensure all planned changes meet quality and performance policies.
• Support continuous improvement activities with Engineering, Vendors, and Managed Services.
• Contribute to tools strategy and automation efforts.
• Participate in alarm filtering, correlation analysis, and service assurance reporting.

Skills

Mobile/Mobile‑Satellite experience

VSAT expertise

RF and cellular backhaul knowledge

ITIL framework experience

Cybersecurity knowledge

Vendor and customer management

Strong communication skills

Education

Engineering degree or Diploma with related experience

Tools

VSAT systems

IP networks

3G/4G cellular systems

Job description

Optus is seeking a Senior Technical Specialist in T2 RAN Ops to ensure optimal performance and availability of the RAN network. You will provide hands‑on operational support, govern suppliers, and support VSAT/mobiles backhaul, collaborating with MSPs, vendors, and internal engineers to implement strategies and improve effectiveness.

You will be involved in incident response, problem management, change planning, and ongoing improvements to network design and automation, with a focus on service