Senior Quality & Education Officer

Melbar Aged Care; Sydney; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Professional development

Permanent position possibility

Job summary

Melbar Aged Care is seeking a Senior Quality & Education Officer to drive continuous improvement and ensure quality care. You will lead organization-wide initiatives, identify improvement opportunities, and support gaps to enhance our care team's capabilities.

With focus on training, you will design programs, audit outcomes, and collaborate with stakeholders to embed a culture of quality and learning across our growing home-care services in Sydney.

Qualifications

• Experience in quality management within aged care or healthcare.
• Strong staff education and training background.
• Knowledge of aged care quality standards and accreditation processes.
• Proven leadership and outstanding communication abilities.
• Current AHPRA registration as a nurse in Australia (aged care preferred).
• IV in Training and Assessment is highly desirable.

Responsibilities

• Lead quality assurance activities to meet aged care standards and regulatory requirements.
• Design and deliver staff training programs to enhance care outcomes.
• Develop, implement and review policies and procedures.
• Conduct regular audits to monitor service delivery and improvement.
• Collaborate with stakeholders to promote quality and learning.
• Provide expert guidance to teams to foster proactive quality management.

Skills

Quality management

Staff education

Leadership

Communication skills

Aged care knowledge

Education

IV in Training and Assessment

AHPRA registration as Nurse

Job description

Flexible Hybrid Work - up to 3 days a week

Fun, vibrant and supportive team culture

Opportunity for Career Development in a growing company

A Career with purpose helping improve the lives of vulunerable people

About Melbar

Melbar is a leading Aged Care Service provider dedicated to enhancing the quality of life for seniors through high-quality in-home aged care services. Providing various home care services across the Sydney metropolitan areas, we believe in empowering aging with equity and care by providing accessible and culturally sensitive aged care services for anyone regardless of their background.

About the Role

We are seeking a passionate and experiencedSenior Quality & Education Officer to play a key role in driving continuous improvement and ensuring our staff are trained and equipped with the skills and knowledge to provide outstanding care. With focus on training, this role offers an exciting opportunity to lead organization-wide initiatives, identity improvement opportunities, provide support to address gaps and improve the capabilities of our care team.

Key Responsibilities

Quality Improvement: Lead and coordinate quality assurance activities to ensure compliance with aged care standards and regulatory requirements.

Staff Education & Training: Design and deliver training programs to enhance staff competencies and improve client care outcomes.

Policy Development: Develop, implement, and review organizational policies and procedures in line with best practices and regulatory changes.

Auditing: Conduct regular audits to monitor and evaluate service delivery, ensuring continuous improvement.

Stakeholder Engagement: Collaborate with internal and external stakeholders to promote a culture of quality and learning.

Leadership: Provide expert advice and guidance to teams to foster a proactive and innovative approach to quality management.

We are a dynamic and rapidly growing home care company that values innovation, teamwork, and excellence and believe in celebrating achievements and fostering a workplace that is not only productive but also provide meaning and purpose in your work. We take immense pride in recognising and acknowledging the accomplishments of our team members, as we understand the significance of their hard work and dedication.

About You

To succeed in this role, you will bring:

Good experience in quality management and staff education, ideally within the aged care or healthcare sector.

Strong knowledge of aged care quality standards, compliance, and accreditation processes.

Excellent leadership, organizational, and communication skills.

A passion for continuous improvement and delivering exceptional outcomes for clients.

Demonstrated expertise in key areas of the role including education.

Current AHPRA registration with experience as a Registered Nurse in Australia, preferably in Aged Care

Qualification IV in Training and Assessment highly desirable

Why Join Us?

Work in a supportive and collaborative environment with a team that values innovation and excellence.

Enjoy opportunities for professional development and career growth.

Be part of a role that directly impacts the quality of life for elderly Australians.

Benefit from a competitive salary and the potential for a permanent position at the end of the fixed term.