Senior QA & Testing Client Growth Lead

NCS; Sydney; On-site; AUD 180,000 - 250,000; Full time

Job summary

NCS Australia in Sydney is seeking a Senior Client Service Manager to drive the growth of Testing & Quality Services across a portfolio of new, emerging and underpenetrated clients. You will excel at building relationships with technology, program and transformation leaders to convert opportunities into tangible outcomes.

This hunter-minded, client-facing role requires strong enterprise sales experience, ability to identify whitespace, and a track record of growing engagements into broader

Qualifications

• Solid experience in technology services sales, business development, consulting or client account management.
• Proven success selling Testing, QA, Quality Engineering, Automation or related technology services.
• Strong enterprise sales and new business development capability; established relationships with senior technology, testing and transformation stakeholders.
• Strong commercial acumen and a track record of converting opportunities.
• Ability to operate with pace, resilience and a genuine growth mindset.
• Excellent communication, presentation and stakeholder management skills.
• Knowledge of the Australian technology services and testing market.

Responsibilities

• Drive new business and account growth across Testing & QA services.
• Build relationships with Test, Technology, Program, Project and Transformation leaders.
• Identify whitespace and create demand across new and underpenetrated accounts.
• Sell solutions spanning test automation, non-functional testing, quality engineering, managed testing and QA advisory.
• Build and manage a strong pipeline from prospecting through to close.
• Develop land-and-expand strategies to grow initial engagements into broader partnerships.
• Shape compelling propositions that address quality, delivery, technology risk and transformation challenges.
• Partner with sales, capability and delivery teams to bring the right expertise to clients.
• Stay ahead of emerging trends, particularly AI-assisted testing and AI solution assurance.
• Own commercial outcomes including revenue, margin, conversion and pipeline performance.

Skills

Technology services sales

Business development

Client account management

Relationship building

Sales pipeline management

Opportunity identification

Negotiation

Job description

NCS Australia in Sydney is seeking a Senior Client Service Manager to drive the growth of Testing & Quality Services across a portfolio of new, emerging and underpenetrated clients. You will excel at building relationships with technology, program and transformation leaders to convert opportunities into tangible outcomes.

This hunter-minded, client-facing role requires strong enterprise sales experience, ability to identify whitespace, and a track record of growing engagements into broader