Senior Project Officer

Department of Housing and Works; Western Australia; Hybrid; AUD 90,000 - 140,000; Full time

Benefits offered by this job

Flexible work options

Professional development

Generous leave entitlements

Modern workspaces

Activity-based work hubs in CBD, Fremä

Joondalup work hubs

Corporate discounts with health-insur.

Diversity and inclusion initiatives

Job summary

Department of Housing and Works in Western Australia seeks a Senior Project Officer to lead strategic projects, pilot programs and improvement initiatives across Housing Services. You will oversee the Statewide Response Team (SWRT), govern programs, and provide high-level strategic advice to support evidence-based decisions.

The role spans statewide operations, workforce planning, and service delivery improvements, with a focus on innovation, program evaluation, and partner collaboration to

Qualifications

• Experience leading complex projects, programs or organisational improvement initiatives.
• Strong stakeholder engagement, relationship management, and influencing skills.
• Experience leading teams, developing capability and supporting workforce performance.
• Strong analytical and problem-solving skills, including the ability to interpret data and develop practical solutions.
• Experience preparing executive briefings, reports, submissions and business cases.
• Experience monitoring performance, managing risk, and driving continuous improvement.

Responsibilities

• Lead strategic projects, pilot programs, and business improvement initiatives.
• Manage the implementation, monitoring and evaluation of statewide programs and service reforms.
• Provide strategic advice, analysis, and recommendations to senior management.
• Oversee the operational governance and performance of the Statewide Response Team (SWRT).
• Support workforce planning, capability development and service continuity initiatives.
• Develop briefing notes, business cases, submissions, reports and evaluation findings.
• Monitor program performance, risks, outcomes, and benefits realisation.
• Build proactive relationships with regional offices, executive stakeholders and external partners.
• Drive innovation and continuous improvements across strategic innovation programs and services.
• Support the delivery of person-centred, culturally responsive and evidence-based housing services.

Skills

Project leadership

Stakeholder engagement

Team leadership

Analytical thinking

Executive briefing

Job description

Come join the team at the new Department of Housing and Works. The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities. We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation. Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people. We are committed to ensuring our hiring processes are inclusive. If you are an Aboriginal and Torres Strait Islander person, a young person or a person with a disability seeking support with your application, please reach out to Jobs and Skills WA by calling 13 64 64. If you are a person living with disability and require adjustments or accommodations during the recruitment process, please contact Natalie Browton on 0435 050 659 or via email at [e-mail]. You can also reach us through the National Relay Service.

• flexible work options, including working from home up to 2 days per week
• professional development, training, and on-the-job learning to advance your career
• generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people
• modern workspaces, where you choose your workspace that assists you to do your best work
• access to activity-based work hubs in the CBD, Fremantle and Joondalup for ad hoc flexible work
• corporate discounts with selected health insurance providers and access to wellness programs
• Opportunity to contribute to diversity, inclusion, and cultural initiatives across the department, including networks and working groups that promote equity and belonging

About The Role

As the Senior Project Officer, you will lead strategic projects, pilot programs and business improvement initiatives that support Housing Services priorities and operational performance. You will provide operational oversight of the Statewide Response Team (SWRT), lead program governance, and evaluation activities, and provide high-level strategic advice to support evidence-based decision making. The role works across Housing Services to identify opportunities for innovation, improve service delivery, and support sustainable tenancy outcomes.

• Lead strategic projects, pilot programs, and business improvement initiatives
• Manage the implementation, monitoring and evaluation of statewide programs and service reforms.
• Provide strategic advice, analysis, and recommendations to senior management.
• Oversee the operational governance and performance of the Statewide Response Team (SWRT).
• Support workforce planning, capability development and service continuity initiatives
• Develop briefing notes, business cases, submissions, reports and evaluation findings.
• Monitor program performance, risks, outcomes, and benefits realisation.
• Build proactive relationships with regional offices, executive stakeholders and external partners.
• Drive innovation and continuous improvements across strategic innovation programs and services.
• Support the delivery of person-centred, culturally response and evidence-based housing services.

About You

• Experience leading complex projects, programs or organisational improvement initiatives.
• Strong stakeholder engagement, relationship management, and influencing skills.
• Experience leading teams, developing capability and supporting workforce performance.
• Strong analytical and problem-solving skills, including the ability to interpret data and develop practical solutions.
• Experience preparing executive briefings, reports, submissions and business cases.
• Experience monitoring performance, managing risk, and driving continuous improvement.
• A commitment to culturally response, person-centred service delivery.
• Strong communication skills and the ability to influence outcomes at all levels.

Currently there is one (1) full-time or part-time, fixed-term appointment for a period of up to 24 months available for filling, with the possibility of extension(s) and/or permanency. Other suitable applicants will be placed in a recruitment pool. This pool will run for a period of Twenty-Four (24) months and may be used to fill other similar full-time, part-time, permanent or fixed-term vacancies with the possibility of further extension(s) and/or permanency. Please note that being placed in the pool does not guarantee your placement in a position.