Claims Coordinator – Fast-Paced Insurance Support

Sharp and Carter; City of Brisbane; Sur place; AUD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Immediate start

Mon–Fri schedule

Supportive team environment

Potential extension

Résumé du poste

Sharp and Carter in Brisbane Inner City is seeking a proactive Claims Coordinator to join a residential insurance repairs team. You will coordinate and progress claims, manage stakeholder communications, and keep claims data up to date across portals, ensuring smooth repair processes for customers.

You will work closely with project managers, assessors, trades and insurers in a fast-paced environment, delivering high service levels and building strong customer relationships.

Qualifications

• Experience in administration, coordination, claims, or similar roles.
• Ability to manage multiple priorities and stakeholders.
• Commitment to delivering excellent customer service.

Responsabilités

• Coordinating and progressing residential insurance claims
• Managing inbound and outbound customer and stakeholder communications
• Updating claims information across company portals
• Liaising with customers, insurers, trades, and internal teams
• Responding to enquiries and resolving issues promptly
• Building strong stakeholder relationships to ensure positive customer outcomes
• Supporting the wider team in achieving performance targets and service standards

Connaissances

Administration

Coordination

Customer service

Claims handling

Stakeholder engagement

Description du poste

Sharp and Carter in Brisbane Inner City is seeking a proactive Claims Coordinator to join a residential insurance repairs team. You will coordinate and progress claims, manage stakeholder communications, and keep claims data up to date across portals, ensuring smooth repair processes for customers.

You will work closely with project managers, assessors, trades and insurers in a fast-paced environment, delivering high service levels and building strong customer relationships.