Senior Program Support Coordinator

Cubic Defence Australia & NZ; Townsville City; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive remuneration

Career development

Education assistance

Staff referral program

Health insurance discounts

Volunteer or emergency services leave

Job summary

Cubic Defence Australia is seeking a senior program support coordinator to provide high‑level administrative, governance, operational and financial support across a portfolio of Defence programs. Working closely with Program Managers, Defence representatives, subcontractors and internal teams, you will help ensure contractual obligations and reporting requirements are delivered accurately and on schedule.

This role is hands‑on and requires sound judgement in a complex regulatory environment.

Qualifications

• Four to six years' relevant experience in program coordination or project support.
• Experience in a Defence or government contracting environment is desirable.
• Strong understanding of governance, compliance and documentation standards.

Responsibilities

• Provide senior program support across Defence projects in accordance with contractual requirements and governance frameworks.
• Manage CDRL deliverables, schedules, inputs, quality checks and timely submissions.
• Coordinate preparation and finalisation of program reports and submission-ready documentation.
• Administer program document management systems with version control and audit readiness.
• Prepare governance materials, status reports and meeting minutes, and follow up actions.
• Support contract performance monitoring and financial administration activities.
• Build relationships with Defence representatives, subcontractors and internal teams to resolve governance matters.
• Identify improvements to processes and reporting quality across programs.

Skills

Stakeholder engagement

Organisational skills

Written & verbal communication

Problem solving

Education

Bachelor's degree in a related field

Tools

SAP

Microsoft Office

Job description

Help deliver mission-critical Defence programs through exceptional governance, coordination and program support.

About the Opportunity

We are seeking an experienced Senior Program Support Coordinator to provide high-level administrative, governance, operational and financial support across a portfolio of Defence programs. Working closely with Program Managers, Defence representatives, subcontractors and internal teams, you will help ensure contractual obligations, reporting requirements and program outcomes are delivered accurately and on schedule.

This is a senior, hands-on coordination role for someone who brings sound judgement, thrives in a complex and highly regulated environment, and can maintain oversight of multiple priorities throughout the program lifecycle. When required, you may act in a Deputy Program Manager (Governance) capacity to maintain continuity of program execution and governance oversight.

What You’ll Do

• Provide senior program support across multiple Defence projects in accordance with contractual requirements, company policies, governance frameworks and applicable Defence standards.
• Manage Contract Data Requirements List (CDRL) deliverables, including schedules, progress tracking, stakeholder inputs, quality checks and timely contractual submission.
• Coordinate the preparation, review, formatting, quality assurance and finalisation of program reports and other submission‑ready documentation.
• Establish and administer program document management systems, maintaining configuration control, version control, accurate records and audit readiness.
• Prepare governance documentation, program management review materials, status reports, briefs, agendas, meeting minutes and action registers, and follow up assigned actions.
• Support contract performance monitoring and financial administration activities.
• Build effective working relationships with Defence representatives, subcontractors, internal functional teams and senior stakeholders to resolve governance and administrative matters.
• Contribute specialist support across programs and business areas in a matrixed environment.
• Identify and implement improvements to program processes, reporting quality, governance effectiveness and administrative efficiency.
• Act as delegate for the Deputy Program Manager (Governance) when required.
• Provide occasional after-hours or on-call support during critical milestones, exercises, peak periods or contractual reporting cycles.

About You

You are an organised and proactive program support professional who can confidently manage complex assignments with minimal supervision. You communicate clearly, exercise sound judgement and collaborate effectively with stakeholders at all levels.

To be successful, you will bring:

• Four to six years' relevant experience in program coordination, project support, contract administration or a related role.
• Experience in a Defence or government contracting environment (desirable).
• A strong understanding of Defence compliance, governance and documentation standards (desirable).
• Demonstrated capability in managing complex administrative and support activities.
• Considerable judgement, initiative and confidence in resolving problems and proposing improved processes.
• The ability to determine effective approaches to new or challenging tasks and operate with minimal supervision.
• Strong organisational, written and verbal communication, and stakeholder engagement skills.
• Proficiency in Microsoft Office and SAP.
• A collaborative approach and the ability to contribute across multiple teams and priorities.

Why Join Cubic Defence Australia?

Join a global technology organisation delivering mission-critical solutions that support the Australian Defence Force. You will contribute to meaningful program outcomes while working with experienced professionals in a collaborative, values-led environment.

• Competitive remuneration and employee benefits.
• Training, professional development and career growth opportunities.
• Education assistance and reward and recognition programs.
• Staff referral program and novated leasing options.
• Health insurance discounts and volunteer or emergency services leave benefits.
• The opportunity to make a practical contribution in a Defence-focused environment.

Security and Employment Requirements

Appointment and ongoing employment are subject to:

• A satisfactory National Police Check.
• The ability to obtain and maintain an Australian Government security clearance up to AGSVA NV1.
• A current open driver licence.
• Compliance with Cubic's quality, health, safety, environment, human resources and security policies and procedures.

Cubic Defence Australia is committed to fostering a diverse, equitable and inclusive workplace. We encourage applications from suitably qualified candidates with diverse backgrounds, experiences and perspectives.