Senior Program Manager - Insurance Technology Transformation

JobAdder Operations Pty; Sydney; On-site; AUD 150,000 - 210,000; Full time

Job summary

JobAdder Operations Pty in Sydney seeks a Senior Program Manager to lead a major insurance technology transformation. You will steer underwriting, policy administration and core insurance platforms across business, technology and executive stakeholders.

You will manage governance, RAID, budgets and complex dependencies, coordinate vendors and delivery partners, and ensure a smooth transition from transformation into business-as-usual. This is a strategic, visible delivery leadership role.

Qualifications

• Senior Program Manager with track record delivering large technology programs.
• Strong general insurance domain experience.
• Experience managing multi-stream delivery across business and tech.

Responsibilities

• Lead a major insurance technology transformation program.
• Deliver change across underwriting, policy administration and platforms.
• Manage multiple technology and business workstreams in a complex environment.
• Coordinate with underwriting, product, operations and technology teams.
• Governance, SteerCo reporting, RAID and dependencies.
• Coordinate internal teams, vendors and delivery partners.
• Drive platform modernisation and better business outcomes.
• Support data, automation and AI initiatives.
• Manage budgets, delivery plans, resources and milestones.
• Ensure smooth transition to BAU.

Job description

Senior Program Manager - Insurance Technology Transformation

We are looking for a Senior Program Manager with large insurance transformations under their belt

23rd September, 2026

Senior Program Manager – Insurance Technology Transformation Sydney | Major Enterprise Transformation | General Insurance

We are partnering with a leading general insurance organisation undertaking a significant transformation across its underwriting technology and operating environment.

This is a senior delivery role responsible for leading complex technology transformation across underwriting, policy and core insurance platforms, working across business, technology and senior stakeholders.

The Role

• Lead a major insurance technology transformation program
• Deliver change across underwriting, policy administration and associated platforms
• Manage multiple technology and business workstreams across a complex environment
• Work closely with underwriting, product, operations and technology teams
• Lead program governance, SteerCo reporting, RAID and complex dependencies
• Coordinate internal teams, vendors and delivery partners
• Drive platform modernisation, process simplification and improved business outcomes
• Support opportunities across data, automation and AI
• Manage program budgets, delivery plans, resources and key milestones
• Ensure effective transition from transformation into BAU

About You

• Experienced Senior Program Manager with a track record delivering large, complex technology programs
• Strong general insurance experience
• Experience across underwriting, policy administration or core insurance platforms
• Broader claims transformation experience will also be highly regarded
• Strong business-facing capability — able to work effectively with senior insurance stakeholders
• Experience managing multi-million-dollar transformation programs
• Strong executive and SteerCo communication
• Comfortable operating across complex matrix environments
• Able to bring together business, technology, product, data and vendors
• Pragmatic, hands-on delivery style with the ability to operate at a strategic level

This is a significant transformation with the opportunity to play a key role in modernising core insurance capabilities and delivering meaningful business and technology change.