Senior Program Manager - Insurance Technology Transformation

Pathway Search; Sydney; On-site; AUD 180,000 - 250,000; Full time

Job summary

Pathway Search is seeking a Senior Program Manager to lead a major insurance technology transformation in Sydney, overseeing underwriting, policy administration and core platforms. You will coordinate multiple workstreams and governance bodies to deliver measurable business outcomes while coordinating with vendors and internal teams.

You will drive platform modernization, leverage data, automation and AI, and ensure a smooth transition from transformation to BAU, engaging with senior

Qualifications

• Senior Program Manager with track record delivering large, complex technology programs.
• General insurance experience.
• Experience across underwriting, policy administration or core insurance platforms.
• Experience managing multi-million-dollar transformation programs.
• Strong executive and SteerCo communication.

Responsibilities

• Lead a major insurance technology transformation program.
• Deliver change across underwriting, policy administration and associated platforms.
• Manage multiple technology and business workstreams across a complex environment.
• Work closely with underwriting, product, operations and technology teams.
• Lead program governance, SteerCo reporting, RAID and complex dependencies.
• Coordinate internal teams, vendors and delivery partners.
• Drive platform modernisation, process simplification and improved business outcomes.
• Support opportunities across data, automation and AI.
• Manage program budgets, delivery plans, resources and key milestones.
• Ensure effective transition from transformation into BAU.

Job description

Senior Program Manager - Insurance Technology Transformation

Senior Program Manager – Insurance Technology Transformation Sydney | Major Enterprise Transformation | General Insurance

We are partnering with a leading general insurance organisation undertaking a significant transformation across its underwriting technology and operating environment.

This is a senior delivery role responsible for leading complex technology transformation across underwriting, policy and core insurance platforms, working across business, technology and senior stakeholders.

The Role

• Lead a major insurance technology transformation program
• Deliver change across underwriting, policy administration and associated platforms
• Manage multiple technology and business workstreams across a complex environment
• Work closely with underwriting, product, operations and technology teams
• Lead program governance, SteerCo reporting, RAID and complex dependencies
• Coordinate internal teams, vendors and delivery partners
• Drive platform modernisation, process simplification and improved business outcomes
• Support opportunities across data, automation and AI
• Manage program budgets, delivery plans, resources and key milestones
• Ensure effective transition from transformation into BAU

About You

• Experienced Senior Program Manager with a track record delivering large, complex technology programs
• Strong general insurance experience
• Experience across underwriting, policy administration or core insurance platforms
• Broader claims transformation experience will also be highly regarded
• Strong business-facing capability — able to work effectively with senior insurance stakeholders
• Experience managing multi-million-dollar transformation programs
• Strong executive and SteerCo communication
• Comfortable operating across complex matrix environments
• Able to bring together business, technology, product, data and vendors
• Pragmatic, hands-on delivery style with the ability to operate at a strategic level

This is a significant transformation with the opportunity to play a key role in modernising core insurance capabilities and delivering meaningful business and technology change.