Senior Procurement & Contracts Lead

NSW Department of Customer Service; Sydney; Hybrid; AUD 133,000 - 147,000; Full time

Job summary

The NSW Department of Customer Service is seeking a Senior Commercial Officer to lead complex procurements and contract management across technology and telecommunications services. The role emphasizes compliance, governance, and delivering high-value commercial outcomes.

Based in Sydney on a temporary full-time basis, the position requires expert commercial advice, strong stakeholder engagement, and the ability to navigate procurement policy frameworks within a hybrid work arrangement.

Qualifications

• Essential Security Clearance: obtain and retain Baseline Security clearance within six months.
• Experience leading complex, high-value procurements and contract management.
• Strong knowledge of the NSW Procurement Policy Framework, governance and probity requirements.
• Proven ability to exercise independent commercial judgement and manage risk in an advisory capacity.
• Experience negotiating and managing complex contracts and supplier relationships.
• Strong stakeholder engagement and influence skills, including engagement with senior executives.
• High-level written and verbal communication skills.

Responsibilities

• Perform end-to-end procurement activities, partnering with stakeholders to plan, develop, source and manage procurement arrangements.
• Undertaking business needs assessments, supply market analysis and commercial risk assessments to inform procurement planning and sourcing decisions.
• Reviewing and adapting NSW Government procurement schemes to ensure compliance with policy frameworks and legislation.
• Leading the development and implementation of sourcing strategies using best-practice procurement methodologies.
• Implementing and managing contract and vendor management frameworks to ensure service delivery is monitored and reported.
• Providing expert procurement and commercial advice to support project delivery and business decision-making.
• Collaborating with internal and external stakeholders, resolve issues and build procurement capability across the organisation.

Skills

Essential Security Clearance

Lead complex procurements

NSW Procurement Policy Framework

Independent commercial judgement

Contract negotiation & management

Stakeholder engagement

High-level communication

Job description

The NSW Department of Customer Service is seeking a Senior Commercial Officer to lead complex procurements and contract management across technology and telecommunications services. The role emphasizes compliance, governance, and delivering high-value commercial outcomes.

Based in Sydney on a temporary full-time basis, the position requires expert commercial advice, strong stakeholder engagement, and the ability to navigate procurement policy frameworks within a hybrid work arrangement.