Senior Commercial Officer

Nsw Department Of Customer Service; Sydney; Hybrid; AUD 133,000 - 147,000; Full time

Job summary

NSW Telco Authority, within the NSW Department of Customer Service, invites applications for a Senior Commercial Officer to lead complex procurement and contract management activities across critical technology and telecommunications services in NSW.

The role partners with stakeholders to deliver high-value procurement outcomes and provide expert commercial advice to support project delivery. Hybrid work with an in-office requirement on Tuesdays and Fridays in Sydney.

Qualifications

• Extensive experience in end-to-end procurement and contract management.
• Strong knowledge of government procurement frameworks and probity requirements.
• Ability to provide expert commercial advice to project teams.

Responsibilities

• Performing end-to-end procurement activities, partnering with stakeholders to plan, develop, source and manage procurement arrangements
• Undertaking business needs assessments, supply market analysis and commercial risk assessments to inform procurement planning and sourcing decisions
• Reviewing and adapting NSW Government procurement schemes to ensure compliance with policy frameworks and legislation
• Leading the development and implementation of sourcing strategies using best‑practice procurement methodologies
• Implementing and managing contract and vendor management frameworks to ensure service delivery is monitored and reported
• Providing expert procurement and commercial advice to support project delivery and business decision‑making
• Collaborating with internal and external stakeholders, resolve issues and build procurement capability across the organisation

Skills

Procurement leadership

Contract management

Stakeholder engagement

Commercial advice

Policy compliance

Job description

Senior Commercial Officer Grade: 9/10 Salary range: $133,348-146,945 + superannuation and leave loading Duration: temporary full-time role for up to 2 years Location: Hybrid with an in‑office requirement on Tuesday’s and Fridays in Sydney, Mckell, or as directed. This may be subject to change in line with DCS workplace policies

Lead complex procurement and contract management activities that support critical technology and telecommunications services across NSW.

Partner with stakeholders to deliver high-value procurement outcomes, manage complex contracts and provide expert commercial advice that supports strategic business objectives and project delivery.

About the team This role sits within the Commercial team in NSW Telco Authority.

The team supports procurement and contract management activities across the organisation and partners with internal stakeholders, suppliers and other government agencies to plan, develop and deliver complex procurement outcomes. The team ensures compliance with NSW Government procurement frameworks and policies while delivering strong commercial and contract management outcomes.

Your responsibilities will include

• Performing end-to-end procurement activities, partnering with stakeholders to plan, develop, source and manage procurement arrangements
• Undertaking business needs assessments, supply market analysis and commercial risk assessments to inform procurement planning and sourcing decisions
• Reviewing and adapting NSW Government procurement schemes to ensure compliance with policy frameworks and legislation
• Leading the development and implementation of sourcing strategies using best‑practice procurement methodologies
• Implementing and managing contract and vendor management frameworks to ensure service delivery is monitored and reported
• Providing expert procurement and commercial advice to support project delivery and business decision‑making
• Collaborating with internal and external stakeholders, resolve issues and build procurement capability across the organisation

To be successful in this role you will have

• Essential Security Clearance: You will be able to obtain and retain minimum Baseline Security clearance within six months to work with sensitive government and critical communications information
• Demonstrated experience leading complex, high‑value procurements and contract management activities
• Strong knowledge of the NSW Procurement Policy Framework, governance and probity requirements
• Proven ability to exercise independent commercial judgement and manage risk in an advisory capacity
• Experience negotiating and managing complex contracts and supplier relationships
• Strong stakeholder engagement and influence skills, including engagement with senior executives
• High‑level written and verbal communication skills

Nice to have

• Experience in telecommunications and IT procurements
• Category management or strategic sourcing experience
• Familiarity with NSW Government ICT schemes (e.g. SCM0053 or SCM0020) or telecommunications procurement frameworks
• Relevant tertiary qualifications or professional certifications in procurement

A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements. About NSW Telco Authority

NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.

We lead and coordinate whole‑of‑government connectivity strategy to bridge the digital divide and help keep people and places safe.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.

We’re proud of our customer‑centric, people‑first culture and it is key to the success of our fast‑moving, high‑performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

For more information, go to NSW Telco Authority

Salary Grade 9/10, with the base salary for this role starting at 133,348 base plus superannuation

Closing Date: 9:59am Friday 25th September

Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here .

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on or .

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Information on adjustments available for the recruitment process