Senior Processing Manager

Staff Australia; Sydney; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Competitive pay

Ownership & autonomy

Lead large operation

Career progression

Impact on operational performance

Team leadership

Job summary

Staff Australia is seeking a Senior Processing Manager to oversee the end-to-end PM processing shift, ensuring safe unloading, processing, sorting and dispatch. You will manage workforce planning, productivity, safety, and compliance while driving improvements across the operation.

This role requires visible leadership, hands-on involvement in a busy site, and the ability to lead from the front while developing supervisors and teams.

Qualifications

• Experience leading high-volume operations in transport, warehousing or parcel processing.
• Strong leadership and people management capability.
• Advanced rostering and labour planning skills.
• Understanding of productivity and cost management.
• Experience using operational reporting and KPIs to drive results.
• Excellent problem-solving and decision-making skills.
• Strong safety and compliance awareness.

Responsibilities

• Lead the end-to-end PM processing operation.
• Oversee unloading, scanning, sortation and dispatch activities.
• Coordinate inbound and outbound freight movements.
• Drive on-time departures and service performance.
• Identify and resolve bottlenecks quickly.
• Coach and develop supervisors and operational teams.
• Set expectations and accountability across shifts.
• Recruit, onboard and train new staff.
• Foster ownership, safety and continuous improvement.
• Manage shift rostering and labour allocation.

Skills

Leadership

People Management

Rostering & Labour Planning

Productivity & Cost Management

Operational KPIs

Problem Solving

Safety & Compliance

Job description

What's in it for You?

• Competitive salary package
• Significant operational ownership and autonomy
• Opportunity to lead a large and critical operation
• Career progression within a growing business
• The ability to make a genuine impact on operational performance
• Lead and develop supervisors and operational teams

The Role

As the Senior Processing Manager, you'll be responsible for the end-to-end management of the PM processing shift, ensuring freight is unloaded, processed, sorted and dispatched safely, accurately and on time. You'll oversee labour planning, productivity, safety, operational compliance, and team performance, while continuously driving improvements across the operation.

This is not a desk-bound management position. We're looking for a leader who is visible, engaged, and actively involved in the operation.

Key Responsibilities

• Operational Leadership
• Lead the end-to-end PM processing operation
• Ensure efficient unloading, scanning, sortation and dispatch activities
• Coordinate inbound and outbound freight movements
• Drive on-time departures and service performance
• Identify and resolve operational bottlenecks quickly
• Lead, coach and develop supervisors and operational teams
• Set clear expectations and hold team members accountable
• Recruit, onboard and train new employees
• Foster a culture of ownership, safety and continuous improvement
• Workforce Planning & Productivity
• Manage shift rostering and labour allocation
• Monitor productivity, labour costs and overtime
• Use operational data to drive informed decision-making
• Deliver continuous improvements in efficiency and performance

Safety & Compliance

• Champion workplace health and safety standards
• Ensure compliance with Chain of Responsibility obligations
• Maintain process discipline and operational accuracy
• Conduct regular reviews to ensure procedures are followed

About You

You will have experience leading high-volume operations within:

• Transport & Logistics
• Warehousing
• Parcel Processing
• Supply Chain Operations

You will also bring:

• Strong leadership and people management capability
• Experience leading large shift-based teams
• Advanced rostering and labour planning skills
• A strong understanding of productivity and cost management
• Experience using operational reporting and KPIs to drive results
• Excellent problem-solving and decision-making skills
• Strong safety and compliance awareness
• The ability to work autonomously and lead from the front

The Ideal Leader

You're someone who:

• Takes ownership and accountability
• Leads by example
• Understands the detail behind operational performance
• Develops people rather than simply managing them
• Challenges inefficient practices
• Solves problems before they become bigger issues
• Maintains high standards across safety, service and productivity