Senior Practice Manager: Clinic Operations & Growth

Hostingersite; Sydney; On-site; AUD 90,000 - 120,000; Part time

Job summary

Orudra Mindspace is seeking an experienced Practice Manager to oversee day-to-day operations in a private specialist clinic. The role blends front-desk reception duties with administrative leadership, operational management, and practice support, reporting to the Director on a weekly or fortnightly basis.

The ideal candidate will bring healthcare administration experience, strong organisation, and proactive problem-solving to help grow the clinic and enhance patient experiences.

Qualifications

• Experience in practice management or senior healthcare administration.
• Proven ability to manage front-desk and admin operations.
• Knowledge of Medicare and private billing.
• Proficiency with medical software and digital systems.

Responsibilities

• Provide a warm, professional, and welcoming experience for patients and visitors.
• Manage appointments, scheduling, recalls, and clinic communications.
• Coordinate patient onboarding and administrative processes.
• Support clinicians with day-to-day administrative and operational tasks.
• Manage billing, invoicing, Medicare claims, and private billing processes.
• Maintain accurate patient records and ensure confidentiality standards are upheld.
• Liaise professionally with GPs, specialists, allied health providers, insurers, and external stakeholders.
• Support efficient clinic operations and help improve workflows and systems.
• Assist with rostering, supply management, and general practice coordination.
• Handle enquiries and resolve issues in a calm, professional, and solutions-focused manner.
• Develop, implement, and refine policies and procedures to support best-practice operations.
• Contribute to a positive, collaborative, and supportive workplace culture.
• Ensure compliance with healthcare regulations, industry standards, and accreditation requirements.

Skills

Organisational skills

Communication skills

Medicare knowledge

Billing experience

Team coordination

Tools

Halaxy

Gentu

Best Practice

Zedmed

Job description

Orudra Mindspace is seeking an experienced Practice Manager to oversee day-to-day operations in a private specialist clinic. The role blends front-desk reception duties with administrative leadership, operational management, and practice support, reporting to the Director on a weekly or fortnightly basis.

The ideal candidate will bring healthcare administration experience, strong organisation, and proactive problem-solving to help grow the clinic and enhance patient experiences.