Senior Platform & Salesforce Enablement Lead

Softtest pays pty ltd; Sydney; Presencial; AUD 180.000 - 240.000; Tempo integral

Resumo da vaga

Softtest pays pty ltd is seeking an EL1 Senior Platform Infrastructure Manager to lead the NDIA Technology Services Division's platform operations for a Salesforce-based enterprise. The role focuses on enabling a highly complex platform, driving incident response, release governance, and proactive security practices.

The role involves mentoring a team of senior platform engineers, developing enablement processes, coordinating with CAB and vendors, and delivering improvements across multiple

Qualificações

• Deep Salesforce platform expertise (Service Cloud, Experience Cloud, Integrations)
• Technical leadership experience in managing senior support engineers
• Strong vendor management and stakeholder engagement skills across ICT and business divisions

Responsabilidades

• Lead and manage a team of Senior Platform Engineers for a complex Salesforce platform.
• Mentor staff, allocate work, and upskill the team.
• Develop and implement enablement processes for consistent delivery.
• Respond to major incidents and liaise with vendors.
• Coordinate testing, CAB signoffs, and release governance.
• Engage with internal ICT teams to progress enablement activities.
• Drive platform security improvements and risk management.

Conhecimentos

Salesforce

Platform leadership

Incident management

Vendor management

Ferramentas

DevOps

CI/CD

Descrição da vaga

Softtest pays pty ltd is seeking an EL1 Senior Platform Infrastructure Manager to lead the NDIA Technology Services Division's platform operations for a Salesforce-based enterprise. The role focuses on enabling a highly complex platform, driving incident response, release governance, and proactive security practices.

The role involves mentoring a team of senior platform engineers, developing enablement processes, coordinating with CAB and vendors, and delivering improvements across multiple