Senior Platform Configuration Administrator (Hybrid)

NSW Department of Climate Change, Energy, the Environment and Water; Sydney; Hybrid; AUD 133,000 - 147,000; Full time

Job summary

NSW Department of Climate Change, Energy, the Environment and Water is seeking a Senior Platform Configuration Administrator to secure, stabilise and modernise our digital platforms. The role focuses on websites, CMS, CRM and packaged applications, ensuring reliable delivery and robust performance across NSW.

You will lead platform lifecycle activities, enforce standards and collaborate with internal teams and external vendors to deliver resilient digital services.

Qualifications

• Certifications relevant to the Platform(s) being administered.
• Significant experience in application, website or digital service support.

Responsibilities

• Lead Level 2 and 3 support for a diverse portfolio of websites and packaged applications
• Manage application lifecycle activities, including configuration, upgrades, patching, integrations and vendor-supported releases
• Oversee website and content management platforms, packaged application environments and production go-live transitions
• Resolve complex website and application issues and minimise service disruptions
• Shape and enforce technical standards, guidelines and best practices
• Build strong relationships with stakeholders across the Department, liaising with internal teams and external vendors
• Provide expert advice that strengthens architecture, scalability and performance

Skills

Websites support

CMS expertise

Vendor management

Cyber-security awareness

Accessibility awareness

Stakeholder communication

Tools

CMS platforms

CRM platforms

Automation workflows

Job description

NSW Department of Climate Change, Energy, the Environment and Water is seeking a Senior Platform Configuration Administrator to secure, stabilise and modernise our digital platforms. The role focuses on websites, CMS, CRM and packaged applications, ensuring reliable delivery and robust performance across NSW.

You will lead platform lifecycle activities, enforce standards and collaborate with internal teams and external vendors to deliver resilient digital services.