Snr Platform Configuration Administrator

NSW Department of Climate Change, Energy, the Environment and Water; Sydney; Hybrid; AUD 133,000 - 147,000; Full time

Job summary

NSW Department of Climate Change, Energy, the Environment and Water is seeking a Senior Platform Configuration Administrator to secure, stabilise and modernise our digital platforms. The role focuses on websites, CMS, CRM and packaged applications, ensuring reliable delivery and robust performance across NSW.

You will lead platform lifecycle activities, enforce standards and collaborate with internal teams and external vendors to deliver resilient digital services.

Qualifications

• Certifications relevant to the Platform(s) being administered.
• Significant experience in application, website or digital service support.

Responsibilities

• Lead Level 2 and 3 support for a diverse portfolio of websites and packaged applications
• Manage application lifecycle activities, including configuration, upgrades, patching, integrations and vendor-supported releases
• Oversee website and content management platforms, packaged application environments and production go-live transitions
• Resolve complex website and application issues and minimise service disruptions
• Shape and enforce technical standards, guidelines and best practices
• Build strong relationships with stakeholders across the Department, liaising with internal teams and external vendors
• Provide expert advice that strengthens architecture, scalability and performance

Skills

Websites support

CMS expertise

Vendor management

Cyber-security awareness

Accessibility awareness

Stakeholder communication

Tools

CMS platforms

CRM platforms

Automation workflows

Job description

Do you want your work to make a difference for NSW?

Working to protect the state’s environment and heritage.

• Shape the digital backbone of a greener NSW
• Temporary employment up to 30 June 2027 with a possibility of ongoing employment
• Office location is Parramatta, hybrid working supported
• Salary relative to experience, and ranges from $133,348 to $146,945 + super and annual leave loading
  

At DCCEEW, we are tackling some of the most important challenges of our time — climate change, clean energy, water security, and the protection of our natural and cultural heritage. Behind every bold environmental initiative is a powerful digital ecosystem, and that’s where you come in.

We are looking for a Senior Platform Configuration Administrator who thrives on complexity, champions best practice and wants their work to have real impact across NSW.

If you love solving problems, optimising systems, and ensuring technology quietly hums in the background while big things happen out front, this role is your next step.

About the role

In this role, you will be the trusted expert ensuring our websites and packaged applications are secure, stable and ready to support a rapidly evolving organisation. You will have the opportunity to work across content management systems, customer relationship management platforms, automated workflows and other business applications.

You will:

• Lead Level 2 and 3 support for a diverse portfolio of websites and packaged applications
• Manage application lifecycle activities, including configuration, upgrades, patching, integrations and vendor-supported releases
• Oversee website and content management platforms, packaged application environments and production go-live transitions
• Resolve complex website and application issues and minimise service disruptions
• Shape and enforce technical standards, guidelines and best practices
• Build strong relationships with stakeholders across the Department, liaising with internal teams and external vendors
• Provide expert advice that strengthens architecture, scalability and performance
  

Every day, you will help keep critical systems running smoothly so our teams can focus on protecting the environment, supporting communities, and driving NSW toward a sustainable future.

About You

You are someone with deep experience supporting websites, content management systems and packaged applications across their lifecycle. You enjoy tackling complex problems and turning them into practical, sustainable solutions. You can configure and troubleshoot applications, manage upgrades and integrations, work effectively with vendors, and communicate clearly with technical and business stakeholders. You balance operational demands with project priorities, apply strong cyber-security and accessibility awareness, and continually look for ways to improve service reliability and user experience.

• Certifications relevant to the Platform(s) being administered
• Significant experience in application, website or digital service support
  

For more information read the full Role Description:Senior Platform Configuration Administrator

Who we are

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

Please also note, to be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role.

Should you require further information about the role please contact David Whitaker, Manager Applications Platforms & Support via [e-mail].

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.

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