Senior Performance Account Manager

Fluro Digital; Sydney; Hybrid; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Salary + bonus structure

Job summary

Fluro Digital seeks a Senior Performance Account Manager to own high-value client relationships across multiple business units. You will translate objectives into tailored channel plans and lead a cross-functional team to deliver strategic, data-driven outcomes.

In this role you’ll drive profitability, oversee scope and resources, and present strategy and performance directly to stakeholders. You’ll stay ahead of industry trends and nurture growth opportunities within the accounts.

Qualifications

• 7+ years in a digital or performance marketing agency.
• Experience managing multi-business-unit accounts.
• Strong platform expertise in paid search, paid social and/or programmatic (Google Ads, Meta).
• Strong analytical skills - turning data into clear recommendations.

Responsibilities

• Own the end-to-end client relationship as the senior day-to-day contact and trusted strategic partner.
• Build relationships that go beyond campaign metrics into genuine commercial conversations about each business unit's goals and success measures.
• Present strategy, performance and recommendations directly to client stakeholders.
• Identify and pursue organic growth opportunities as the relationship matures.
• Translate each business unit's objectives into a tailored channel and tactic mix, and oversee strategy, execution, optimisation and reporting.
• Stay ahead of platform developments and industry trends to keep the account innovative and effective.
• Lead and coordinate the team across media, creative, analytics and client service, coaching them to ensure best-practice execution and consistent quality.
• Own the commercial health of the account - profitability, scope and resourcing across the full portfolio.

Skills

Senior client relationships

Strategic thinking

Analytical skills

People leadership

Excellent communicator

Commercially minded

Tools

GA4

Looker Studio

Google Ads

Meta

Job description

As Senior Performance Account Manager, you'll take end-to-end ownership of some of Fluro Digital's most significant client relationships, including a major client spanning multiple business units. You'll be the strategic and operational hub for these partnerships, translating their objectives into tailored channel and tactic mixes, and continuously optimising the plan to keep every unit tracking against its own success metrics. You'll work across strategy, media, creative and analytics, and provide direction and leadership to the team delivering that work day to day.

Key responsibilities

Own the end-to-end client relationship as the senior day-to-day contact and trusted strategic partner.

Build relationships that go beyond campaign metrics into genuine commercial conversations about each business unit's goals and success measures.

Present strategy, performance and recommendations directly to client stakeholders.

Identify and pursue organic growth opportunities as the relationship matures.

Translate each business unit's objectives into a tailored channel and tactic mix (search, social, programmatic and other relevant channels), and oversee strategy, execution, optimisation and reporting to keep every plan aligned to its success metrics.

Stay ahead of platform developments and industry trends to keep the account innovative and effective.

Lead and coordinate the team across media, creative, analytics and client service, coaching them to ensure best-practice execution and consistent quality.

Own the commercial health of the account - profitability, scope and resourcing across the full portfolio.

About you

7+ years in a digital or performance marketing agency, with a track record of owning senior client relationships.

Experience managing multi-business-unit accounts, or a genuine appetite to step into that scope.

Strong platform expertise in paid search, paid social and/or programmatic (e.g. Google Ads, Meta).

Strong analytical skills - comfortable turning data (GA4, Looker Studio or similar) into clear recommendations.

People leadership experience - you enjoy mentoring and directing a team, not just managing a campaign.

Excellent communicator and presenter, confident leading client conversations and writing strategy decks.

Commercially minded, with an understanding of profitability, scope and resourcing.

About us

We're an independent boutique digital agency helping SMBs attract the right customers by embedding ourselves in their business problems and products. We tackle each problem strategically, tailoring the channel and tactic mix and continually revisiting and optimising the plan. We deliver results at an accessible price point, aligned to our clients' success metrics, in a sustainable, innovative and agile way, powered by an established, distributed team of the best talent globally.

An attractive salary and bonus structure, commensurate with experience.

Involvement in one of Fluro Digital's most significant client relationships, with real influence over strategy and team direction.

A collaborative, distributed team of top global talent, in a culture that rewards curiosity and initiative.

Genuine variety - no two businesses are the same, and you'll shape the plan for each.