Senior Payroll Services Manager

Fire Rescue Victoria; Melbourne; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Rostered Day/s Off

Flexible work arrangements may be made

Professional development opportunities

Enterprise Agreement salary increases

Salary sacrifice options

Job summary

Fire Rescue Victoria is seeking a Senior Payroll Services Manager to lead payroll systems and services from its Spring Street Office in Melbourne. The role focuses on streamlining, harmonising, and ensuring accurate and compliant payroll processes with strong governance.

You will drive continuous improvements and lead the Payroll Department to deliver high-quality, customer-focused services. You will embed FRV values, manage governance, and lead complex payroll/rostering processes while engaging

Qualifications

• Extensive payroll experience required.
• Knowledge of SAP and Pay Global payroll systems.
• Ability to lead end-to-end payroll processes and governance.

Responsibilities

• Act as the functional owner of payroll systems and services across FRV.
• Lead continuous improvement of payroll operations and governance.
• Provide leadership to the Payroll Department to deliver high-quality, customer-focused services.

Skills

Payroll experience

Leadership

Financial analysis

Stakeholder management

HR knowledge

Education

Relevant HR qualification

Tools

SAP

Pay Global

Job description

Location: Spring Street Office

The Role

The Senior Payroll Services Manager is responsible for acting as the functional owner of payroll systems and services across FRV, managing and enhancing payroll processes to ensure they are streamlined, harmonised, accurate, efficient, and compliant with strong governance standards.

The role oversees the continuous improvement of payroll operations, leads and implements effective change to meet both immediate and long‑term organisational payroll needs, and provides strong leadership to ensure the Payroll Department delivers high‑quality, customer‑focused services. Additionally, the position is accountable for fostering and embedding FRV’s values and culture within the Payroll team, ensuring that behaviours, leadership, policies, and processes collectively support the organisation’s strategic objectives.

Functional Accountabilities:

• Overall functional leadership and accountability for the implementation and management of efficient, reliable and accurate Payroll processes and services. Ensure.
• Develop and implement an operating plan, formulate new policies and services practices. Support the Directorate budget and resourcing process to best meet business as usual and project delivery demands to achieve desired outcomes in a timely and effective manner.
• Develop and implement governance systems and processes to ensure payroll governance is maintained, risk is minimised, statutory obligations are fulfilled and manage audit responses to the satisfaction of stakeholders. Ensure reporting and data is managed effectively, and continuous improvement methodology is applied.

The Team

The People and Culture Directorate takes a lead role in strategy development and implementation to enable Fire Rescue Victoria to have a safe workplace, a respectful and achievement‑oriented culture, and an agile and engaged workforce. The key functions of the directorate are Human Resources Systems and Services, Workplace Relations and Ethical Standards, Organisational Development and Business Partnering, and Media and Communications.

What’s in it for you

• Access to Rostered Day/s Off
• Flexible work arrangements may be available
• Uniquely rewarding work in the service of the Victorian community
• Career and professional development
• Enterprise Agreement salary increases
• Salary sacrifice options (ie. novated lease or superannuation)
• An unrivalled suite of physical and mental health and wellbeing support services
• Access to an annual sports voucher
• Discounted Health Insurance
• Corporate Clothing Allowance (conditions apply)
• Free access to gym facilities
• Close to Public Transport (Parliament Station)

What you will need to Succeed

• A relevant tertiary / postgraduate qualification in Human Resources or similar, is required
• Extensive payroll experience required. SAP experience is essential, Pay Global experience is preferred.
• Demonstrated experience leading and managing end to end payroll including knowledge of general accounting practices, superannuation, FBT and payroll tax principles.
• High level financial and analytical skills.
• Demonstrated experience in leading complex payroll/rostering processes and systems that meet current and future needs.
• Sound understanding of multiple complex industrial agreements and their application in a rotating shift environment.
• Experience planning and managing the requirements of senior stakeholders and/or project objectives.

Fire Rescue Victoria (FRV) is a modern fire and rescue service dedicated to meeting the needs of twenty‑first century Victoria. With a workforce of over 4,500 highly committed employees, FRV serves and protects communities across Melbourne and Victoria’s major regional centres.

In delivering this service, we are guided by our core values of teamwork, integrity, respect and accountability. These values underpin everything we do and shape our organisational culture. We are seeking candidates who are committed to embodying these principles in their work and behaviours.

FRV is an inclusive employer and encourages applications from people of all backgrounds, including individuals of all ages, genders, cultural and linguistic backgrounds, religious beliefs, Aboriginal and Torres Strait Islander peoples, people with disability, and people of diverse gender identities and sexualities.

FRV’s standard practice is to appoint at the base of the salary range, however consideration will be given to an above base salary within the advertised range based on the successful candidate’s skills and experience

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa to apply for this position