Senior Payments Operations & Analytics Specialist

Corporation Service Company; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

AP+ in Australia is seeking a Payments Operations Analyst to support the operational integrity and performance of the country's payments ecosystem. Within our Operations & Delivery team, you’ll help ensure payment systems run smoothly, support the onboarding of new members and provide ongoing operational support to existing participants.

This role combines operational analysis, incident management and stakeholder engagement to help maintain resilient, high‑performing payment services.

Responsibilities

• Supporting the operational performance and availability of AP+'s payment systems and services.
• Analysing operational data and producing reporting that drives informed decision‑making and continuous improvement.
• Supporting the onboarding of new members and providing operational assistance to existing participants.
• Investigating, managing and coordinating the resolution of operational incidents, problems and application issues.
• Contributing to operational risk management, quality assurance activities and compliance with internal standards.
• Identifying trends, root causes and opportunities

Job description

AP+ in Australia is seeking a Payments Operations Analyst to support the operational integrity and performance of the country's payments ecosystem. Within our Operations & Delivery team, you’ll help ensure payment systems run smoothly, support the onboarding of new members and provide ongoing operational support to existing participants.

This role combines operational analysis, incident management and stakeholder engagement to help maintain resilient, high‑performing payment services.