Senior Operations Officer

UTS; Broadway; On-site; AUD 101,000 - 110,000; Full time

Benefits offered by this job

17% superannuation

Flexible work practices

Parental leave

Salary packaging

Job summary

UTS is seeking a Senior Operations Officer to provide project, operational and administrative support to the Office of the Deputy Vice Chancellor (Academic). The role coordinates workflows, prepares communications and reports, maintains records and supports governance activities in a busy executive environment.

You will manage competing priorities, build strong stakeholder relationships and use Microsoft 365 and SharePoint to keep information well-organised, with an openness to AI-enabled tools

Qualifications

• Experience in operational, project or administrative support within a large, complex organisation.
• Strong organisational, planning and prioritisation skills.
• Excellent written and interpersonal communication skills.
• Ability to build and maintain productive stakeholder relationships.
• Proficiency in Microsoft 365 applications, including SharePoint, and interest in AI-enabled tools such as Copilot.
• Experience in higher education or regulated environments is advantageous.

Responsibilities

• Coordinate operational workflows and administrative activities across the executive office.
• Prepare briefing materials, correspondence and other written communications.
• Build effective relationships with internal and external stakeholders and respond to operational enquiries.
• Maintain records and document management systems using Microsoft 365 and SharePoint.
• Support committees, governance activities and divisional projects, ensuring actions and deliverables are completed.
• Analyse operational data and prepare reports to support planning and decision-making.
• Exercise sound judgement when handling confidential information and escalating matters as required.

Skills

Operational experience

Project support

Administrative support

Written communication

Stakeholder management

Microsoft 365

SharePoint

AI tools (Copilot)

Higher education experience

Education

Bachelor's degree or equivalent

Tools

Microsoft 365

SharePoint

Job description

About UTS

At UTS, we're a young, globally recognised university known for doing things differently. Based in the centre of Sydney, we work closely with industry, government, and the community to focus on outcomes that matter. Our strength lies in how we bring creativity, technology and innovation together to make a practical difference. We're Australia's leading young university and consistently sit within the top 100 universities globally, a reflection of the scale of our ambition and the contribution of our people. When you join UTS, you become part of a community that values inclusion, supports access to education, and works towards positive change in society.

About the Team

The Education and Students Division supports learning, student success and institutional impact across UTS through five portfolios: Education, Students, University Library, Social Justice & Inclusion, and Indigenous Leadership & Engagement. The roles sit within the Office of the Deputy Vice Chancellor (Academic), supporting divisional priorities and working closely with stakeholders across UTS.

About the role

The Senior Operations Officer provides project, operational and administrative support to the Office of the DVC (Academic). Working within a busy executive environment, the role coordinates workflows, prepares communications and reports, maintains records and supports divisional projects and governance activities. The position requires strong organisational skills, sound judgement and the ability to manage competing priorities while working with a broad range of stakeholders.

About you

You are organised and comfortable managing a varied workload without losing accuracy or attention to detail. You write clearly and can tailor communications to different purposes and audiences. You are reliable and thorough, and you understand the importance of discretion in an executive office environment. You are comfortable with digital tools and take a practical interest in using technology including AI tools like Microsoft Copilot to work efficiently and keep information well-managed.

Role and Responsibilities

• Coordinate operational workflows and administrative activities across the executive office, managing competing demands from a senior leadership team spanning five portfolios.
• Prepare briefing materials, correspondence and other written communications.
• Build effective relationships with internal and external stakeholders and respond to operational enquiries.
• Maintain records, information and document management systems using Microsoft 365 and SharePoint.
• Support committees, governance activities and divisional projects, ensuring actions and deliverables are completed.
• Analyse operational data and prepare reports to support planning and decision-making.
• Exercise sound judgement when handling confidential information and escalating matters as required.

Skills, Attributes and Knowledge

• Experience in an operational, project or administrative support role within a large and complex organisation.
• Strong organisational, planning and prioritisation skills.
• Excellent written and interpersonal communication skills.
• Demonstrated ability to build and maintain productive stakeholder relationships.
• Sound problem-solving skills and ability to apply policies, procedures and governance requirements.
• Proficiency in Microsoft 365 applications, including SharePoint, and an interest in using AI-enabled tools such as Microsoft Copilot.
• Experience within higher education or a similarly regulated environment will be highly regarded.

Qualifications

• Degree qualification or an equivalent combination of relevant experience and training.

Experience

• Demonstrated experience in a project, administrative or operational support role in a large, complex organisation
• A track record of producing clear written correspondence, papers and reports for a range of purposes and audiences
• Demonstrated ability to build effective working relationships with a diverse range of stakeholders
• Experience developing, maintaining or improving administrative systems, records or document management processes
• Proficiency in Microsoft 365 tools and the capacity to learn new systems quickly

What We Offer

Base Salary Range: $101,277.00 - $109,651.00 (HEW6) plus 17% superannuation.
The position is full time and will be made on a continuing basis.

UTS staff also benefit from a wide range of Employee Benefits include flexible work practices, generous parental leave and salary packaging opportunities.

UTS is committed to diversity and inclusion, and we encourage applicants to include a statement on career breaks or relative to opportunity where relevant.

UTS prioritises safety, respect, and inclusion for every member of our community. In support of this, and in line with our statutory obligations under the National Code to Prevent and Respond to Gender-Based Violence 2026, all prospective employees must declare any past investigations relating to gender-based violence. Employment at UTS is contingent upon completion of this declaration, and, where necessary, assessment of any identified risk factors. We appreciate your role in upholding the standards and behaviour expected of our community.

General enquiries or issues with your application may be directed to ******@uts.edu.au

Closing Date: 4 November, 2026 at 11.59 pm (AEST)

You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

Accessibility

UTS Recruitment is committed to digital accessibility. If you experience any difficulty with the content of our advertising, please let us know so we can ensure our information is accessible to everyone.In addition, if you have a disability that requires adjustment to the recruitment process or an alternative application pathway, please contact ******@uts.edu.au for assistance.

UTS is recognised widely as supporting inclusivity and diversity through our Wingara Indigenous Employment Strategy, Social Impact Framework and UTS Access and Inclusion Plan. We welcome applications from women, Indigenous Australians, people with disability, those who identify as LGBTIQ+ and applicants from culturally and linguistically diverse backgrounds.

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