Senior Operations Manager

Capgemini; Western Australia; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Hybrid working

Career development programs

Total Reward package

Job summary

Capgemini Australia seeks an MS Operations Manager to drive operational excellence within our Cloud Infrastructure Services business. You will oversee processes, optimize resources, and align operations with strategic goals.

You will manage delivery, cost performance, and client relationships in a fast-paced, hybrid work environment. ITIL v4 certification and cloud awareness are highly valued.

Qualifications

• 5 to 10+ years of experience within operations management with a proven track record in cost performance, delivery, and client management.
• Ability to plan and manage operational processes for maximum efficiency and productivity.
• Strong problem solving and analytical skills.
• Excellent communication and leadership skills.
• Ability to work in a fast paced, customer driven environment and handle multiple priorities.
• Good knowledge of financial and contract management.
• Experience in stakeholder management, including conflict resolution.
• Knowledge of latest technology trends, tools, and solutions.
• Understanding of Cloud Infrastructure Services portfolio, sector offers and market challenges.
• ITIL v4 certification

Responsibilities

• Drive operational excellence within our Cloud Infrastructure Services business.
• Oversee and optimize various operational aspects, streamline processes, and manage resources to ensure our organization’s smooth functioning.
• Your strategic vision and leadership will be vital in aligning operational goals with broader business goals

Skills

Operations management

Cost performance

Delivery management

Client management

Process optimization

Analytical skills

Leadership

Communication skills

Multi-priorities handling

Stakeholder management

Cloud infrastructure familiarity

Education

ITIL v4 certification

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

Your Role

As the MS Operations Manager, you will drive operational excellence within our Cloud Infrastructure Services business.

You will oversee and optimize various operational aspects, streamline processes, and manage resources to ensure our organization’s smooth functioning.

Your strategic vision and leadership will be vital in aligning operational goals with broader business goals

Your Profile

Skills and Experience:

• 5 to 10+ years of experience within operations management with a proven track record in cost performance, delivery, and client management
• Ability to plan and manage operational processes for maximum efficiency and productivity
• Strong problem solving and analytical skills
• Excellent communication and leadership skills
• Ability to work in a fast paced, customer driven environment and handle multiple priorities
• Good knowledge of financial and contract management
• Experience in stakeholder management, including conflict resolution
• Knowledge of latest technology trends, tools, and solutions
• Understanding of Cloud Infrastructure Services portfolio, sector offers and market challenges
• ITIL v4 certification

What You’ll Love About Working Here

• You will be a part of a diverse collective of free-thinkers, entrepreneurs and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
• We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
• At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
• We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called ‘Celebrate’.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com