Senior Ocean Import Specialist: End-to-End Freight Expert

JAS Forwarding Worldwide; Melbourne; Presencial; AUD 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Collaborative team culture

Global logistics leader exposure

Diverse customer exposure

Excellence-focused environment

Resumo da oferta

JAS Forwarding Worldwide is seeking an experienced Senior Ocean Import Specialist to join our Sydney team and drive operational excellence across Australia. You will own end-to-end ocean import shipments, coordinate with overseas offices, carriers, and customers, and mentor junior staff while maintaining strict compliance and data integrity.

The role requires at least five years in ocean import freight forwarding, a strong understanding of international ocean freight operations, and proficiency

Qualificações

• Minimum 5 years' experience in Ocean Import Freight Forwarding.
• Strong working knowledge of international ocean freight operations.
• Demonstrated experience using CargoWise One.
• Excellent understanding of shipping line, transport, customs, and supply chain processes.
• Strong customer service and stakeholder management skills.
• Exceptional attention to detail and organisational ability.
• Ability to manage multiple priorities and deadlines effectively.
• Sound commercial awareness with experience in job costing, accruals, and profitability management.
• Strong communication skills and a proactive problem-solving approach.
• A collaborative mindset and willingness to support and mentor others.

Responsabilidades

• Manage end-to-end FCL and LCL ocean import shipments.
• Coordinate shipments with overseas offices, carriers, transport providers, customs brokers, and customers.
• Monitor shipment milestones and proactively manage exceptions.
• Process shipment registrations and maintain accurate operational records within CargoWise.
• Ensure all documentation is accurate, compliant, and completed within required timeframes.
• Manage customer communications, including shipment updates, delays, customs holds, and delivery arrangements.
• Review and approve costing, accruals, and invoicing to ensure financial accuracy.
• Drive high standards of data integrity, operational compliance, and customer service.
• Support the onboarding and implementation of new customers.
• Assist with SOP development, process improvements, and operational best practice initiatives.
• Generate and analyse KPI reports to identify trends and opportunities for improvement.
• Provide guidance and support to junior team members and contribute to a positive team culture.

Conhecimentos

Stakeholder management

Customer service

Attention to detail

Problem solving

Team mentoring

Ferramentas

CargoWise One

Descrição da oferta de emprego

JAS Forwarding Worldwide is seeking an experienced Senior Ocean Import Specialist to join our Sydney team and drive operational excellence across Australia. You will own end-to-end ocean import shipments, coordinate with overseas offices, carriers, and customers, and mentor junior staff while maintaining strict compliance and data integrity.

The role requires at least five years in ocean import freight forwarding, a strong understanding of international ocean freight operations, and proficiency