Senior Medical Secretary — Multi-Specialist Practice

The Trustee for SCSC Unit Trust; Torquay; On-site; AUD 60,000 - 80,000; Full time

Job summary

The Trustee for SCSC Unit Trust – Torquay VIC is seeking a full-time medical secretary to provide high-level administrative support across multiple specialists. You’ll manage diaries, bookings and patient flow with confidence in a busy specialist centre.

You’ll prepare correspondence, handle referrals and reports, coordinate billing and claims, and maintain confidential patient records with meticulous attention to detail.

Qualifications

• Proven experience as a medical secretary, ideally within a specialist practice.
• Quick, efficient and highly organised with excellent attention to detail.
• Adaptable and dynamic, comfortable switching between specialists throughout the day.
• Able to work independently using initiative, while also being a supportive team player.
• Strong knowledge of medical terminology.
• Excellent communication and customer service skills, with a calm, professional manner.

Responsibilities

• Managing diaries, appointments and theatre/procedure bookings for multiple specialists.
• Preparing correspondence, and managing clinical letters and reports.
• Greeting patients and handling phone, email and referral enquiries professionally.
• Coordinating billing, Medicare, health fund and DVA claims.
• Liaising with hospitals, GPs, allied health providers and other practices.
• Maintaining accurate patient records and ensuring confidentiality at all times.
• Supporting and mentoring other administrative team members as needed.

Skills

Medical terminology

Communication skills

Organisation

Teamwork

Tools

Gentu practice management software

Job description

The Trustee for SCSC Unit Trust – Torquay VIC is seeking a full-time medical secretary to provide high-level administrative support across multiple specialists. You’ll manage diaries, bookings and patient flow with confidence in a busy specialist centre.

You’ll prepare correspondence, handle referrals and reports, coordinate billing and claims, and maintain confidential patient records with meticulous attention to detail.