Senior Medical Admin

Lotus People; Sydney; On-site; AUD 53,000 - 76,000; Full time

Benefits offered by this job

Competitive hourly rate up to $47/hr +

Sydney CBD location

Mon–Fri, 8am–4pm on-site

Contract 4–6 weeks with potential to延d

Job summary

Lotus People in Sydney's CBD is seeking a senior Medical Administrator to support a busy specialist healthcare practice. The role focuses on Medicare billing, invoicing and broad administrative duties, working closely with clinicians to ensure smooth day-to-day operations.

This on-site, full-time position offers an hourly rate up to $47 plus super, a 4–6 week contract with potential extension or permanency, and an immediate start with hours 8:00 am–4:00 pm, Monday to Friday.

Qualifications

• Minimum 5 years experience in medical administration.
• Demonstrated experience with Medicare billing and claims processing.
• Strong understanding of private medical billing, invoicing and accounts administration.
• Payroll exposure would be advantageous but not essential.

Responsibilities

• Manage Medicare billing, claims processing and private patient invoicing.
• Process payments, reconcile accounts and support general financial administration.
• Coordinate patient appointments, bookings and specialist schedules.
• Maintain accurate patient records and confidential medical documentation.
• Liaise with clinicians, specialists and external healthcare providers.
• Respond to patient enquiries with professionalism, empathy and discretion.
• Provide reception and front-desk support when required.
• Assist with broader administrative tasks and identify opportunities to improve internal processes.

Skills

Medicare billing

Private billing

Accounts administration

Organisation

Autonomy

Tools

Genie

Gen 2

Job description

Previous experience with billings admin is strongly desirable & full working rights.

We are looking for someone with minimum of 5 years experience in the role.

ROLE DETAILS

• Location: Sydney CBD
• Hourly Rate: Up to $47 per hour + super
• Contract: 4 - 6 weeks with potential to extend / go perm
• Start Date: Immediate
• Hours: Full-time, Monday to Friday, 8:00am-4:00pm
• Working Arrangements: On-site

ABOUT THE COMPANY

This well-established specialist healthcare practice is known for delivering exceptional patient care within a premium private healthcare environment. With a warm, welcoming culture and a strong focus on personalised service, the team is passionate about making a meaningful difference in patients' lives. You'll be joining a collaborative, close-knit team that values professionalism, compassion and initiative, with an exciting opportunity to contribute to a growing practice.

About The Role

An exciting opportunity for a senior Medical Administrator to support the smooth running of a busy specialist healthcare practice. With a key focus on Medicare billing, invoicing and broader administrative support, you'll work closely with clinicians and the wider team to deliver seamless day-to-day operations. This varied, hands-on role is ideal for someone who enjoys taking ownership, thrives in a fast-paced environment and brings a warm, proactive approach to patient care.

DUTIES

• Manage Medicare billing, claims processing and private patient invoicing
• Process payments, reconcile accounts and support general financial administration
• Coordinate patient appointments, bookings and specialist schedules
• Maintain accurate patient records and confidential medical documentationManage patient onboarding, consent forms and related administration
• Liaise with clinicians, specialists and external healthcare providers
• Respond to patient enquiries with professionalism, empathy and discretion
• Provide reception and front-desk support when required
• Assist with broader administrative tasks and identify opportunities to improve internal processes

SKILLS & EXPERIENCE

• Previous experience in medical administration, ideally within a private specialist practice
• Demonstrated experience with Medicare billing and claims processing is essential
• Strong understanding of private medical billing, invoicing and accounts administration
• Experience with payment reconciliation and broader financial administration highly regarded
• Familiarity with medical practice management systems such as Genie, Gen 2 or similar
• Excellent organisational skills and strong attention to detail
• Confidence working autonomously and managing competing priorities
• Warm, empathetic communication style and the ability to navigate sensitive patient interactions
• Proactive, adaptable and happy to support across a variety of administrative functions
• Payroll exposure would be advantageous but is not essential

BENEFITS

• Competitive hourly rate of up to $47 per hour + super
• Convenient Sydney CBD location, close to public transport
• Monday to Friday hours, supporting a consistent work routine
• Opportunity to work within a premium specialist healthcare practice
• Supportive leadership and a collaborative, welcoming team culture
• Varied and engaging responsibilities beyond traditional reception duties
• Potential for contract extension based on business needs

We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.

We are committed to fostering diversity, equity and inclusion.