Senior Marketplace Strategy & Operations Lead

Uber Technologies Inc.; Sydney; On-site; AUD 180,000 - 230,000; Full time

Job summary

Uber's Eats is expanding rapidly into retail and new merchant verticals. This role focuses on the marketplace strategy & operations piece of the puzzle and is ideal for someone with 7+ years experience who is equal parts strategic, analytical, and commercial, and who enjoys working across many parts of the business.

You will lead merchant marketplace direction, drive launches, influence product teams, maximize commercial growth, and mentor the broader marketplace team in a data-driven,

Qualifications

• 7+ years of experience in a strategy, operations or analyst role.
• Experience in marketplace operations, platform growth, retail strategy, or multi-sided platform dynamics.
• Strong accountability to drive results in a high-autonomy environment.
• Proficiency in Excel or Google Sheets, with data-driven decision-making and reporting.
• Strong stakeholder management with experience influencing product teams and cross-functional partners.
• Hands-on experience with AI and automation tools (or a strong appetite to learn).

Responsibilities

• Merchant Marketplace strategy: set the direction for optimal marketplace operations for existing & new merchants.
• Marketplace success for new launches: core member of merchant launch teams and establishing partnerships.
• Product-led change: influence Central Operations & Product teams on necessary changes.
• Maximise commercial return & partnership growth: leverage marketplace levers to maximise returns.
• Cross-functional leadership: partner with Product, Sales, Commercial, Account Management, Marketing, Finance and Central teams.
• Team development: mentor and develop team members and lead across the Marketplace team.
• Solve creatively in ambiguity: bring fresh ideas, test unconventional approaches, build structured plans from data.

Skills

Strategy

Operations

Analytics

Stakeholder mgmt

Cross-functional

Excel/Sheets

AI/Automation

Leadership

Tools

SQL

Job description

Uber's Eats is expanding rapidly into retail and new merchant verticals. This role focuses on the marketplace strategy & operations piece of the puzzle and is ideal for someone with 7+ years experience who is equal parts strategic, analytical, and commercial, and who enjoys working across many parts of the business.

You will lead merchant marketplace direction, drive launches, influence product teams, maximize commercial growth, and mentor the broader marketplace team in a data-driven,