Senior Manager, Specialised Industries

Westpac; Sydney; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Special offers and mortgage rates

Flexible work arrangements

Learning & development opportunities

Community volunteering initiatives

Job summary

Westpac is seeking a Senior Manager, Specialised Industries in Sydney with hybrid working options. You will shape propositions for Australian business customers, partner with marketing and business teams, and equip bankers with insights to drive meaningful conversations.

You will collaborate across industry sectors, translating customer insights into practical solutions and leading strategic initiatives to grow customer growth and engagement.

Qualifications

• Experience developing customer propositions, strategic programs or growth initiatives.
• Strong stakeholder engagement and influencing skills.
• Excellent communication and presentation skills.
• Proven ability to coordinate initiatives across multiple teams.

Responsibilities

• Shape customer propositions for Australian businesses across key industry sectors.
• Partner with marketing and business teams to develop impactful campaigns.
• Provide bankers with tools, resources and insights for meaningful customer conversations.

Skills

Propositions development

Stakeholder engagement

Customer insights translation

Communication & presentation

Cross-team coordination

Job description

Create your best future and join Westpac as a Senior Manager, Specialised Industries

What’s the role?

Imagine building customer propositions that genuinely make a difference for Australian businesses. As Senior Manager, Specialised Industries, you'll help shape how Westpac supports customers across key industry sectors by creating compelling value propositions that respond to real customer needs.

You’ll work closely with stakeholders across the bank to understand industry trends, identify opportunities and bring together solutions that strengthen our customer offering. Partnering with marketing and business teams, you’ll help deliver impactful campaigns and provide bankers with the tools, resources and insights they need to have meaningful customer conversations.

This is a permanent full time opportunity based in Sydney / Warrane, Gadigal Country, with flexible hybrid working arrangements available.

What do I need?

• Experience developing customer propositions, strategic programs or customer growth initiatives
• Strong stakeholder engagement and influencing skills
• Ability to translate customer insights into practical solutions
• Excellent communication and presentation skills
• Proven ability to coordinate initiatives and deliver outcomes across multiple teams

Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.