Senior Manager, Lending Management Operations

Westpac Group; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible work arrangements

Employee mortgage rates

Learning and development opportunities

Volunteer/community involvement

Culture, Lifestyle and Wellbeing leave

Job summary

Westpac Group in Sydney is seeking a Senior Manager, Lending Management Operations to lead a high-performing team responsible for the end-to-end delivery of corporate lending transactions. You will oversee origination, settlement and portfolio servicing while maintaining a strong risk and controls mindset.

You’ll collaborate with Product, Credit Risk, Finance, Treasury and FX to deliver exceptional service outcomes for Westpac's largest institutional customers.

Qualifications

• Experience leading teams within corporate lending, institutional banking or financial markets operations.
• Strong knowledge of corporate lending products, including bilateral and syndicated loans.
• Ability to manage complex operational processes with a strong risk and control mindset.
• Experience building relationships with stakeholders across lending, credit, treasury, FX, derivatives or product teams.
• Proven track record in developing people and driving continuous improvement.

Responsibilities

• Lead a high-performing lending operations team from origination through to settlement and portfolio servicing.
• Oversee end-to-end delivery of complex corporate lending transactions and ensure risk and controls are maintained.
• Collaborate with Product, Credit Risk, Finance, Treasury, FX and Lending Services to optimize processes.
• Drive continuous improvement, operational excellence and service outcomes for institutional banking clients.

Skills

People leadership

Corporate lending

Institutional banking operations

Stakeholder management

Change management

Job description

Create your best future and join Westpac as a Senior Manager, Lending Management Operations

What’s the role?

You’ll lead a high-performing team at the heart of Westpac's Institutional Bank, supporting complex corporate lending transactions and helping deliver exceptional support to some of Westpac's largest institutional banking customers. Based in Sydney, this is a permanent leadership opportunity offering a hybrid working environment, with 3-4 days per week in the office. You’ll also play an important role during key reporting and quarter-end periods, helping the team manage escalations and deliver exceptional service outcomes.

Leading a high performing team of lending specialists, you’ll oversee the operational delivery of corporate lending transactions from origination through to settlement and portfolio servicing. Working closely with Product, Credit Risk, Finance, Treasury, FX, and Lending Services teams, you’ll ensure lending operations run smoothly while maintaining a strong focus on risk, customer outcomes and operational excellence.

You’ll regularly engage with other financial institutions and support transactions involving multiple banking counterparties. Beyond day-to-day operations, you’ll develop deep subject matter expertise within the team, foster a collaborative and high-performing culture, and identify opportunities to improve processes, enhance controls and drive continuous improvement initiatives. This is an opportunity for an experienced people leader to combine strategic thinking, operational expertise and a strong understanding of complex lending products to make a meaningful impact across Westpac's global institutional banking operations.

What do I need?

This role will suit someone who understands the end-to-end lifecycle of complex lending transactions and can confidently lead a team supporting institutional banking customers. Experience from a major bank or financial institution with exposure to syndicated lending operations will be highly regarded.

You’ll bring:

• Experience leading teams within corporate lending, institutional banking or financial markets operations.
• Strong knowledge of corporate lending products, including bilateral and syndicated loans.
• Ability to manage complex operational processes while maintaining a strong risk and control mindset.
• Experience building relationships and working collaboratively with stakeholders across lending, credit, treasury, FX, derivatives or product teams.
• A passion for developing people, driving continuous improvement and leading change in a fast-paced environment.

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help you grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.