Senior Manager Process Excellence & Transformation

Melbourne Water

City of Melbourne

On-site

AUD 120,000 - 160,000

Full time

7 days ago

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Job summary

Melbourne Water is seeking a Manager of Business Process Improvement for a 2-year fixed-term contract in Melbourne. The role drives process improvements across the organisation, partnering with leaders and operational teams to identify root causes, design practical future-state solutions, and embed new ways of working.

Workshops, process maps and risks are managed to ensure measurable benefits and sustained improvements.

Qualifications

Extensive experience leading complex business improvement initiatives within large organisations.
Advanced process mapping, process analysis and redesign capability.
Proven ability to deliver measurable operational outcomes through productivity initiatives.
Strong project delivery and stakeholder management.

Responsibilities

Lead delivery of Enterprise Productivity Program (EPP) initiatives from planning through to implementation.
Facilitate cross-functional project teams and stakeholder groups to progress initiatives.
Analyse current-state processes and redesign for productivity improvements.
Lead process redesign, optimisation and implementation for EPP objectives, including automation/AI opportunities.
Establish performance measures, baseline metrics and benefits tracking.
Provide expert business improvement guidance to support initiative delivery.