Senior Luxury Retail Department Lead

CVinternational; Sydney; On-site; AUD 81,000 - 99,000; Full time

Benefits offered by this job

Bonus structure

Job summary

CVinternational is partnering with a globally recognised luxury house to appoint a Department Manager for their Westfield Sydney boutique. You will lead a high-performing team, deliver exceptional client experiences and drive sales in a premier luxury environment.

Role requires senior retail leadership, strong product knowledge, and the ability to inspire and coach staff while maintaining exemplary boutique standards. Attractive bonus structure and long-term career progression are offered.

Qualifications

• Proven experience in a senior retail leadership or department management role, ideally within luxury or premium fashion.
• Strong commercial acumen with a track record of achieving sales targets and KPIs.
• Exceptional clienteling and relationship-building skills to develop a loyal client base.
• Experience coaching, performance management and team development to deliver high performance.

Responsibilities

• Lead day-to-day operation of your department and maximise commercial opportunities.
• Ensure highest standards of client experience, visual presentation and operational excellence.
• Coach and develop team members and foster a positive, performance-focused culture.
• Build meaningful relationships with clients and deliver personalised, high-touch experiences.
• Collaborate with Boutique Director to drive growth and brand standards in a luxury Sydney location.

Skills

Luxury fashion

Clienteling

People leadership

Sales targets

Communication

Job description

CVinternational is partnering with a globally recognised luxury house to appoint a Department Manager for their Westfield Sydney boutique. You will lead a high-performing team, deliver exceptional client experiences and drive sales in a premier luxury environment.

Role requires senior retail leadership, strong product knowledge, and the ability to inspire and coach staff while maintaining exemplary boutique standards. Attractive bonus structure and long-term career progression are offered.