Senior Life Claims Leader – IP/TPD, Hybrid

Ensure Recruitment; Melbourne; Hybrid; AUD 130,000 - 140,000; Full time

Benefits offered by this job

Hybrid office days

Bonus potential

Strong benefits package

Job summary

Ensure Recruitment is seeking 3 Senior Life Claims Consultants for a new Melbourne team on a permanent basis. You will lead end-to-end IP/TPD claims, coordinating with doctors, psychologists and employers, applying robust policy interpretation, and ensuring decisions persist without excessive review.

You’ll mentor a growing team from day one. The roles offer hybrid work with 2–3 days in Melbourne offices, a senior market-aligned salary (130k–140k AUD with bonus potential) and a strong benefits

Qualifications

• Senior experience in Life Insurance claims, Group IP/TPD essential.
• Strong policy interpretation and decision-making capability.
• Confident stakeholder management and coaching mindset.

Responsibilities

• End-to-end IP/TPD claims—liability through entitlement.
• Doctors, psych components, employers—you run point.
• Policy interpretation that holds up (LICOP solid).
• Decisions stick without endless review.
• Mentoring/coaching as the team ramps up.

Skills

Life Insurance claims

Policy interpretation

Stakeholder management

Mentoring/coaching

Job description

Ensure Recruitment is seeking 3 Senior Life Claims Consultants for a new Melbourne team on a permanent basis. You will lead end-to-end IP/TPD claims, coordinating with doctors, psychologists and employers, applying robust policy interpretation, and ensuring decisions persist without excessive review.

You’ll mentor a growing team from day one. The roles offer hybrid work with 2–3 days in Melbourne offices, a senior market-aligned salary (130k–140k AUD with bonus potential) and a strong benefits