Senior Level 3 SME — Secure Cloud & Defence Tech

Showtime Consulting Pty Ltd; Canberra; On-site; AUD 110,000 - 160,000; Full time

Job summary

Showtime Consulting is seeking a Level 3 SME (ASUP 5 / TECH 5) to join a high-performing team supporting critical applications and ICT services within a secure government environment. The role is based in Canberra and supports mission-critical systems operating in highly secure Defence environments.

A versatile technical professional will troubleshoot across a broad stack and ensure reliable enterprise platforms.

Qualifications

• Experience in application support or sustainment within enterprise or government environments.
• Strong troubleshooting and analytical skills across complex technology environments.
• Experience with Windows Server, RHEL, SharePoint, Java/.NET/C#, SQL, and related enterprise tools is expected.

Responsibilities

• Provide Level 3 support across applications and platforms.
• Perform systems administration, application support, and operational tasks.
• Investigate and resolve complex issues spanning applications, infrastructure, integrations, and services.
• Support incident, problem, change, risk, and security management processes.
• Engage with technical and business stakeholders to deliver reliable service outcomes.
• Identify opportunities for automation, service improvement, and operational efficiency.
• Contribute to cloud optimisation and workload migration initiatives where appropriate.

Skills

Windows Server

Red Hat Enterprise Linux (RHEL)

SharePoint (On-Premises)

Java, .NET, C#

SQL and Cassandra

Blue Prism

IIS

Apache HTTP Server

Apache Tomcat

Tableau

Enterprise middleware

Tools

Tableau

Blue Prism

Apache Tomcat

IIS

Job description

Showtime Consulting is seeking a Level 3 SME (ASUP 5 / TECH 5) to join a high-performing team supporting critical applications and ICT services within a secure government environment. The role is based in Canberra and supports mission-critical systems operating in highly secure Defence environments.

A versatile technical professional will troubleshoot across a broad stack and ensure reliable enterprise platforms.