Senior Key Account Manager - Pet & Retail Growth

PetSafe Brands; Gold Coast City; On-site; AUD 90,000 - 120,000; Full time

Job summary

PetSafe Brands AU on the Gold Coast is seeking a senior Strategic Account Manager to lead high-value retail, distributor and e-commerce partnerships. You will develop robust account plans, drive revenue growth and work across Marketing, Supply Chain, Finance and Product teams to deliver successful launches and promotions.

The role requires senior-level account management experience, strong analytical skills, and a passion for pets.

Qualifications

• Senior level experience managing key or national accounts.
• Excellent analytical and problem-solving capability.
• Strategic thinker with the ability to execute effectively.
• Strong negotiation and deal closing capability.
• Highly organised with strong planning and prioritisation skills.
• Commercial and financial acumen.
• Ability to manage accounts and growth opportunities simultaneously.
• FMCG, pet or retail experience.
• Passion for pets and improving the lives of pet parents.

Responsibilities

• Manage and grow key retail, distributor, and e-commerce partners.
• Develop and execute account plans delivering revenue, margin and profit.
• Lead negotiations (pricing, contracts, trading terms, promotions).
• Drive joint business planning and category growth.
• Identify upsell and cross-sell opportunities.
• Own high-value opportunities from the AU pipeline.
• Lead conversion of major deals.
• Develop commercial proposals and pitch strategies.
• Negotiate and close deals end-to-end.
• Partner with pipeline coordination to prioritise key opportunities.
• Act as primary commercial contact for key accounts.
• Conduct regular performance and strategy reviews.
• Ensure strong customer engagement and execution.
• Monitor market trends and competitor activity.
• Identify new channel opportunities.
• Translate insights into commercial strategy.
• Partner across Marketing, Supply Chain, Finance and Product teams.
• Ensure seamless execution of launches and promotions.
• Track sales, margin and account performance.
• Deliver business reviews and reporting.
• Drive continuous improvement.

Skills

Account management

Negotiation

Strategic thinking

Analytical skills

Cross-functional collaboration

Job description

PetSafe Brands AU on the Gold Coast is seeking a senior Strategic Account Manager to lead high-value retail, distributor and e-commerce partnerships. You will develop robust account plans, drive revenue growth and work across Marketing, Supply Chain, Finance and Product teams to deliver successful launches and promotions.

The role requires senior-level account management experience, strong analytical skills, and a passion for pets.