Senior IT Service Manager — ITIL & ServiceNow Leadership
XPT Software
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Zusammenfassung
XPT Software in Perth is seeking an IT Service Manager with extensive ITSM experience to lead and mature the service management ecosystem for a major client. You will own Incident, Problem, Change, and Knowledge Management, driving continual service improvement and stakeholder value.
The role requires strong ITIL expertise and hands-on familiarity with enterprise platforms such as ServiceNow. ServiceNow administration knowledge is a plus, and you will influence across multi-vendor environments.
Jobbeschreibung
XPT Software in Perth is seeking an IT Service Manager with extensive ITSM experience to lead and mature the service management ecosystem for a major client. You will own Incident, Problem, Change, and Knowledge Management, driving continual service improvement and stakeholder value.
The role requires strong ITIL expertise and hands-on familiarity with enterprise platforms such as ServiceNow. ServiceNow administration knowledge is a plus, and you will influence across multi-vendor environments.
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